Omar Jimenez Email & Phone Number

Miami, Florida, United States

• As a part of this job role, I deliver top-notch services in cultivating customer satisfaction, improving excellence in delivery, enhancing operational efficiency, preventing revenue leakage practices, and promoting.
• Applied vigorous approaches in successfully managing a $200M annual budget.
• Developed strong people/employee experiences in 49 countries and islands as well as more than 297 Locations, while managing $8.5B in service revenue by encouraging comprehensive initiatives.

Miami, Florida

• At LATAM, I served as Director of Serv Logistics & Ops and utilized creative and state-of-the-art automated technologies to modify customer experience and operational effectiveness. My duties comprise supervising and.
• Reached the highest global rate of customer experience to 94% by driving strategic initiatives.
• Designed business optimization plan, saving cost by $25M while developing supply chain operation in four years.
• Oversaw $100M annual budget through pr0vision of outstanding efforts.
• Economized 5K hrs. by utilizing automation initiatives, such as RPA, Celonis, and Tableau.
• Implemented best practices in administering a $4.5M collection asset recovery program.

Miami, Florida, United States

• During my time over here, I leveraged professional expertise in managing numerous teams, such as multidisciplinary territory management, third-party logistics, order management, business optimization, and continuous.
• Utilized revenue leakage program while leading sales engagement model, resulting in 5% year over year growth.
• Facilitated budget attainment process by contributing with +1%, 2% effectively while overseeing flexible financial expending model.
• Applied six sigma methodology and continuous improvement programs in providing a spare part business model for a critical mission, enhancing service delivery performance from 89% to 94% by directing a customer-centric.
• Delivered professional skills in managing a $60M annual budget.

Mexico City

• Within this job role, I facilitated the company in renewing, restructuring, and relaunching SOW, SOP, and the balanced scorecard vendor negotiation program. It is worth mentioning that I confronted critical situations.
• Assisted in managing $500M inventory management as well as overseeing/maintaining supply chain operations.
• Saved $2M by launching RFP and executing a major migration depot network.Additional Experience:Vendor/Business Regional Manager, MXMexico & CANSAC TPL Manager, MXSupply Chain Management & Real Estate Operations.

D1, Diploma

Master, Logistics International

Master, Logistics And International Business

Logistics and Business International Master Degree

Bachelor In Business Administration