Omar Mhamdi Email & Phone Number

Nice Metropolitan Area, Provence-Alpes-Côte D'Azur, France

Objective: As an Operations Associate at Lime, I coordinate the operational launch in the dynamic Nice Côte d'Azur Metropolitan area, ensuring seamless market entry and efficient operations. Serving as the sole Lime representative locally, I assume ownership of the market, driving its growth and sustainability.My role and responsibilities include:- Analyze and report on operations performance utilizing SQL and Tableau to optimize revenue, enhance rider experience, and manage fleet operations effectively.- Monitor KPIs measuring profitability, revenue, and operational performance.- Lead projects focused on operational efficiency and cost reduction through data-driven decision-making and analytical problem-solving.- Collaborate with Engineering and Product teams on revenue growth initiatives.- Recruit, train, and provide continuous coaching to Mechanics and Fleet Support personnel, fostering a high-performing team dedicated to the seamless deployment and retrieval of our shared electric vehicles.- Manage spare parts inventory to ensure adequate supply for maintenance operations.- Establish a safe, compliant, and efficient warehouse environment to support operational needs.- Define new processes and best practices to drive operational excellence within the warehouse.- Collaborate cross-functionally on operations projects to identify expansion opportunities within the region.- Provide support for complaint management and customer incidents investigation.- Represent Lime at local events communicating about the company and the activity in the region.

Washington Dc-Baltimore Area

Objective: Providing robust analysis and support to sales and marketing teams for aircraft and services sales campaigns in North America.- Conducted network studies for multiple airlines, aiding in various analyses and identifying commercial opportunities.- Analyzed aircraft performance to ensure route feasibility based on diverse airline assumptions.- Conducted fleet and network analysis, extracting and analyzing extensive data sets to forecast fleet requirements based on backlogs, retirement age, and aircraft utilization.- Took a major role in a comprehensive project centered on identifying aircraft sales opportunities in Canada. Spearheaded the creation of a capacity forecast Excel model, conducting extensive market analysis and passenger demand forecasts to drive the project's success.- Produced presentations and reports, utilizing data visualization tools and creating Salesforce dashboards for effective communication of insights.- Supported services marketing plan development with multifaceted analysis.- Led project management efforts for merging services marketing and aircraft marketing, developing new processes to synergise components during campaigns. The initiative aimed to identify services opportunities in North America more effectively.

Nice, Provence-Alpes-Côte D'Azur, France

Objective: Overseeing stock inventory and logistics at the warehouse F&B to French high-speed trains' onboard provisions during stops in Nice.- Managed warehouse operations, ensuring ample stock availability for French high-speed trains' provisions in Nice.- Coordinated orders from onboard baristas, guaranteeing precise preparation and timely dispatch of stock for the trains.- Extracted scheduled train traffic data in Nice, translating it into catering activity forecasts for the warehouse. Facilitated proactive planning to inform the preparation teams about anticipated activity.- Scheduled warehouse activities and materials, guiding preparation teams to meet train-specific requirements.- Conducted monthly full inventory assessments, maintaining accurate records and providing comprehensive reports to headquarters.- Collaborated with logistics teams, overseeing efficient warehouse order fulfillment for timely dispatch to the trains.

Région De Francfort-Sur-Le-Main, Allemagne

Objective: Supporting sales and marketing teams in various tasks and projects, notably playing a pivotal role in organizing the company's presence at the WTCE trade fair (World Travel Catering and Onboard Services Expo).- Revamped the process and tools for meeting room requests at the booth, transitioning from manual entries via emails and calls to a streamlined, automated online system. Collaborated with a colleague to implement an efficient solution, leveraging an automatic Excel VBA program for scheduling, resulting in significant time savings.- Coordinated with suppliers for booth items such as giveaways, confections, and gourmet treats. Managed sample requests, sourced suppliers, obtained quotes, and served as the liaison between the marketing team and designers for sleeve and packaging designs.- Managed extensive datasets extracted from Salesforce to compile an invitee list for the event. Conducted data cleaning and utilized CRM tools to send out invitations and newsletters to the targeted audience.- Oversaw and managed the stock of company indulgences beyond the WTCE trade fair, ensuring proper inventory and availability.

Région De Francfort-Sur-Le-Main, Allemagne

Objective: Supporting a team dedicated to innovating onboard concepts for client airlines, aiming to enhance customer journey and satisfaction through catering, equipment, and service methodology improvements.- Conducted comprehensive benchmarking analysis between legacy carriers, utilizing catering-related data and desktop research to provide actionable insights for enhancing a specific airline's premium economy class.- Led customer journey mapping exercises, pinpointing touchpoints, pain points and refining customer experiences.- Orchestrated market research initiatives to discern evolving trends and preferences in the aviation sector.- Collaborated within a multinational team to deliver targeted recommendations, resulting in enhanced service quality and heightened passenger satisfaction.

Roissy Charles-De-Gaulle, Île-De-France, France

Objective: Enhancing passenger experience and delivering exceptional service on long-haul Air France flights during the summer season- Welcomed and assisted passengers upon boarding.- Handled in-flight services, including meal and refreshment delivery, distribution of reading materials, and assistance with in-flight entertainment.- Addressed individual passenger requests, providing personalized assistance throughout the flight.- Conducted sales of Air France's Duty-Free products during the flight.- Actively promoted and facilitated enrollment in Air France's Flying Blue loyalty program for interested passengers.

Roissy Charles-De-Gaulle, Île-De-France, France

Objective: Enhancing passenger experience and delivering exceptional service on long-haul Air France flights during the summer season- Welcomed and assisted passengers upon boarding.- Handled in-flight services, including meal and refreshment delivery, distribution of reading materials, and assistance with in-flight entertainment.- Addressed individual passenger requests, providing personalized assistance throughout the flight.- Conducted sales of Air France's Duty-Free products during the flight.- Actively promoted and facilitated enrollment in Air France's Flying Blue loyalty program for interested passengers.

Région De Bordeaux, France

Association Goal: Orchestrating events to foster networking opportunities between students and industry professionals.- Spearheaded community engagement across social media platforms, notably managing the "Kedger Network" Facebook page, achieving a significant outreach of 2,600 followers within two years, accounting for a reach that surpassed half of the campus population of 4,000 students during the same period.- Crafted captivating visual content using Photoshop and GIFs to promote the association's diverse events, including a regatta, cultural exhibition, and tennis tournament.- Conducted in-depth traffic analysis using Facebook Insights, harnessing insights to devise and execute a strategic communication plan, optimizing engagement and reach.- Actively participated in events, engaging face-to-face with attendees to promote the association, capturing vibrant moments through photography and video documentation of the regatta and tennis tournament, enhancing the association's narrative through visual storytelling.

Région De Bordeaux, France

The Museum of Aquitaine, renowned as the custodian of Bordeaux and its regional history, attracts approximately 150,000 visitors annually.Objective: Advocating and promoting the crowdfunding initiative for the restoration of Montaigne's cenotaph.- Authored and curated 7 compelling articles featured on the restoration project's dedicated blog (www.pourmontaigne.fr), strategically supporting the fundraising campaign to renovate a significant artistic masterpiece.- Conducted comprehensive market analysis of crowdfunding platforms, providing valuable insights instrumental in shaping the campaign strategy.- Engaged actively in managing the crowdfunding campaign within a dynamic project team, fostering partnerships through dedicated meetings and developing a robust communication strategy. Successfully surpassed the target of 18,000€ by securing 23,768€, achieving an exceptional 132% of the campaign's initial goal.

Master In Management, Marketing

Main topics: - International Business Environment - Geopolitics and the World of Business - Introduction to International Business.

Preparatory Classes For Top French Business Schools Entrance Exams