Omar Olivarker Email & Phone Number

Scottsdale, Arizona, United States

Oversee online platforms designed to service our dealers and suppliers globally - 24/7. These online platforms serve all business functions including finance, service, sales, and product owner initiatives.Additional responsibilities:Implement analytics driven strategyManage and prioritize new development according to SCRUM methodologiesWork with sales operations on new product integrationsSupport implementations for all internal cross-departmental teams Design initiatives to support global online sales eventsManage team of analysts and QA engineers that ensures quality product releasesCreate strategies that support increased QA testing efficiencies

Scottsdale

Global project implementationsRequirements gathering and documentationB2B application testing, defect loggingSCRUM Master - CertifiedGoogle Analytics Individual Qualification - CertificationGoogle Mobile Sites - CertificationGoogle Digital Sales - CertificationGoogle Analytics/Google Data StudioGeckoboard real-time analytics displaysProduct data auditsCRM Dynamics: Tier 2 product supportNew feature design - Adobe PhotoshopCreate training materials - Adobe InDesignMobile UX design - Adobe XDTraining video creation - Adobe Premiere & CamtasiaB2B documentationProject features reviewProject features proposalsNew IT products/service presentations and demosSAP - customer and order lookupsB2B customer supportAttend national trade shows for user base expansion and product promotionConduct and deliver department-wide product trainingSales analysisZuora platform adminIntern managementEmployee guitar lessons

Phoenix, Arizona

I am a business analyst within IT. I am creating solutions for both internal and external customers.Im involved with:• Creating use cases & UAT design docs for new solutions• SAP - product and service validations• Visiting branches and evaluating business processes/efficiencies (branch at ExxonMobil)• Creating process flows for internal/external customers• Researching new vendors for application development• Gathering requirements via interviews for new projects• Managing project vendors and timelines• Rolling out and supporting production applications• Researching and delivering recommendations for company software to CIO• Creating test scripts, and coordinating 6 branches to test new application• Dev/QA testing and defect resolution• Creating training materials on new software• Presenting corporate IT offerings at company wide annual kickoff meetings

Chandler Arizona

I'm was involved in an IT rotation leadership program. Blending technical and soft skills, I move to new teams every 6-8 months to tackle new business problems with technical solutions. These projects range from creating tools for internal customers, to providing reporting for accounts payable to external suppliers.Additionally I handle the Arizona chapter for IT community events, specifically for recent college graduates, and newly integrated interns. These events are primarily to promote networking, and getting people involved in IT through sponsored lunches, happy hours, workshops, among various other fun activities.I have also been involved with recruiting efforts through UCLA, and mentoring new employees to their analyst roles on my team.

Phoenix, Arizona Area

As web analyst intern I am passionate about understanding and enhancing the web experience for users of our sites (www.uhaul.com). Using various aspects of web metrics, and tracking tools, our team is able to follow user sessions to understand consumer behavior across uhaul.com. We understand the mechanics of applications, and software used for data analysis, and tie these metrics to business practices in order to create a better consumer environment.• Statistical Analysis• Review user web experience/sessions using TeaLeaf (UX/UI)• Track and analyze traffic from search engines (organic), direct links, referrals • Analyze trends in traffic across uhaul.com as well as affiliate web sites• Data analysis using Web Trends and Urchin/Google Analytics• Keyword analysis and ranking reports• Competitor analysis (Keyword rankings, Google rankings)• Transaction analysis: rental frequencies, time periods, cancellation requests• Compile data & create metrics• Create Info-graphics to convey trends in data & traffic• SEO research and analysis• Marketing trends• Email blasts, social media, press release editing• Document errors/bugs• Excel, Photoshop, TeaLeaf, Urchin, WebTrends, Google Analytics

Skysong, Scottsdale Az

• Video and Media Production• Graphic Design• Develop Style Guides• Format presentations to ASU standards• Research Image repository systems• Design improvements to ASU student website• Connect with faculty to ensure quality design• Research and develop multimedia tools• Course shell content testing and copying• Assisted with innovative adaptive learning project, partnering with startup

University Technology Office Asu

• Classroom technology support• Computer maintenance• Troubleshoot student technology issues• Reserve and register classrooms for events• Ready classroom supplies for daily class• Troubleshoot over the phone for faculty• Provide general information to public about the COOR building at ASU Tempe campus

• Account management• Troubleshooting over the phone• Scheduling appointments• Sales of warranties• Customer Service and issue resolution• Routing calls to appropriate departments

Ba, Computer Information Systems

Activities and Societies: Department of Information Systems Club (DISC)

International Business Certificate, Business