Inflection is a Big Data and e-commerce startup company. Leveraging its proprietary technology platform, the company has built innovative data services like Goodhire.com, Archives.com, PeopleSmart.com, and Identity.com.• Responsible for managing a QA team and their deliverables by providing assignments with a set schedule and within defined test cycles.• Responsible for managing the release deployment communications between Product Managers, Developers, Front-End Developers, and IT by identifying any risk or impact related to the release. • Work with the Product Managers during project planning as well with project teams to define/design test scores for each project, assuring testing alignment with a long term strategy.• Create test plans, test cases, and test automation using cucumber.• Hands-on experience on testing client/server/DB, web-based, and SaaS applications.• Work closely with Project Managers, Developers, Designers, and Scrum Master to define requirements and acceptance criteria. • Manage in conjunction with the Product Managers the patching of the release cycles by taking responsibility of the scheduling, test regression and overall communication amongst departments. • Work proactively with the Product and Development teams and to stay current on customer issues to resolve them quickly. • Play a key role in staffing our QA team as well as our development team.• Responsible for upgrading and improving our bug tracking system from Trac to Jira. • Upgraded our test case management system to Zephyr resulting in improving our test coverage transparency.

ACCESS delivers services and technologies for three principal business areas including: Media Services, Applications and Platforms. On the applications area, ACCESS provides a browser called NetFront which is a full internet browser that supports almost any OS• Led QA team in launching the NetFront3 browser on various mobile devices, smart phones and e-book readers. • Directly supervised contracted testers through various device launches.• Traveled internationally as sole lead technical support for NetFront3 browser launch in Brazil and Venezuela markets.• Selected as principal technical support for OEMs in Russia and Romania and as main liaison for ACCESS Seoul.• Led the localization team for United States and Latin America.• Provide QA estimates to management for resource planning and budgeting. • Create test plans and test cases/content based on the customer browser requirements. • Interface with engineers of existing customers to resolve bugs and issues.• Manage completion of test cycles according to project timeline.• Find and report software bugs and follow up until issues are resolved.• Work with developers to investigate complex bugs or problems.• Assist sales team with product demos and creation of content to showcase product features.• Create non-technical operating instructions for sales, customers and potential customers.

Everdream Corporation provides on-demand personal computer desktop management software services internationally. It offers compliance software services suite that provides visibility into hardware and software assets, tracks software license usage, and automates the distribution of software to ensure regulatory compliance to the computers; and uptime software services suite that provides protection against Internet attacks, hackers, and loss of critical data through malware protection, patch management, and online data backup services.• Designed processes to improve manufacturing production.• Developed, applied and maintained QA requirements for processing components and other materials into finished products.• Assisted in database implementation/maintenance for inventory.• Formulated asset/inventory reports in SQL.• Supervised production; perform visual, dimensional, physical and functional testing and packaging of products.