Hello, I’m Omar. I’m an Information Technology professional with a passion for delivering exception customer service and a strong track record of success in the Healthcare industry.I’m was an IT Network Admin in the Network Operations Center NOC at Family Health Centers of San Diego, a nonprofit organization that provides affordable and accessible healthcare services to underserved communities. I contributed to the maintenance, security, and optimization of the network infrastructure, supporting an enterprise-level organization.I leveraged my skills as a Network Administrator in VMware and Windows system administration to manage virtual servers, domains, backups, and patches, as well as troubleshoot and resolve network issues.While my current title is Network Administrator, my skills and duties are closely related to Systems Administrator and Systems Analyst as well as a NOC analyst and Security Analyst.Prior to that, I worked as an IT Support Specialist at FHCSD, providing technical assistance and training to end-users, as well as installing and configuring hardware and software. I have an Associate's Degree in Information Technology from Southwestern Community College District, where I learned the fundamentals of networking, programming, and database management. My certifications in my field include:CompTIA A+ CompTIA Network+ CompTIA Security+ ITIL FoundationMicrosoft AzureMy skills include:Windows Server administrationLinux Server administrationVMWare ESXi vSpherePowershell scriptingSoftware deployment and automationFirewall managementCisco switch managementHP Aruba switch managementSDWAN implementationVelocloud SD-WAN Edge implementationVelocloud Orchestrator administrationAzure administrationOffice 365 administrationSQL database administrationRemote control connectionAsset InventoryBackup and recovery administrationFile and print administrationVirtual infrastructure Domain Controller administrationWindows Enterprise environmentMicrosoft Exchange email administrationPatch and firmware updateSolarwinds Orion and Web Help DeskDesktop and Server operating Systems Meraki WAPsWireshark packet capture MACOSiOS and Android MDMLANWANIP/TCPActive DirectoryDNSDHCPSMTPSIEMIoTOSISoft skills include:Customer servicePhone etiquetteEmotional IntelligenceService deliveryDocumentationAnalytical thinkingI am passionate about using technology to improve health outcomes and access for marginalized populations, and I am always eager to learn new skills and tools to advance my career in IT.