Omar Reda Email & Phone Number

Cairo, Cairo Governorate, EG

Cairo, Egypt

• Played a vital role in supporting the migration of over 500 services from EBS to Kubernetes, marking a significant shift in our infrastructure that not only saved costs but also paved the way for smoother operations.
• Built projects like the Early Error Detector (EED) and Davinci, enhancing SLI/SLO implementation and providing advanced troubleshooting via custom Grafana dashboards which also supported in proactively identify and.
• Spearheaded the development of Notiverse, an innovative notification and ticketing system that enhanced cross-team communication and issue resolution.
• Developed automation solutions for service readiness, including readiness checks, PR review workflows, and patch management, significantly reducing operational toil.
• Delivered training sessions for SRE Academy, sharing knowledge on SRE best practices and infrastructure reliability.
• Provided on-call support, ensuring minimal service downtime and high operational reliability, acted as a keystone for service teams, providing steadfast support in troubleshooting deployment challenges.

Brussels Region, Belgium

• Worked with various languages, frameworks and tools like Python, JavaScript, Docker, Kubernetes, Bash script, GitLab CI/CD.
• Communicated and collaborated with multi-disciplinary clients and stakeholders on a daily basis and created step-by-step tutorials for clients on how they can utilize Whitesky Cloud.
• Contributed to the documentation of Whitesky Cloud to help developers use the company’s resources in the best way.
• Worked with monitoring tools like Checkmk to monitor services and health of Linux and Windows based VMs.
• Involved in supporting one of our partners Exalate to refactor their code base and migrate their infrastructure to cloud.
• Contributed to several open and closed source projects like MySQL Operator Kubernetes Controller, Whitesky Cloud OpenVPN and Exalate Node Manager.

Cairo, Egypt

• Taught the web development track at GOMYCODE to students of different ages, nationalities and backgrounds.
• Developed workshops to provide a hands-on experience for students. Moreover, managed one-to-one meetings to find out how much they understood from the concepts they have studied.
• Contributed to GOMYCODE learning platform and performed code reviews on all the students’ submissions.

Doha, Qatar

• Developed and shipped highly interactive web applications for clients across the Middle East.
• Developed the Front-end view of multiple websites and created an optimization methodology for developers to improve the performance of the developed websites.
• Evaluated and tested the code of multiple websites to ensure that they were compatible with different browsers and devices.

Cairo Governorate, Egypt

• Worked on spreading the knowledge of IBM academic initiatives across Egypt.
• Managed the IBM Ambassadors community across Egypt.
• Got certified in IBM AI Analyst course and taught the course to Ain-Shams university students.
• Developed and tested the Front-end components and API responses of multiple projects like Urban Harmony (MERN), D-NA android and web applications (Java & Spring).
• Started Digital - Nation Africa Egypt Competition.1. Collaborated with multi-disciplinary teams of engineers, designers and stakeholders on a daily basis.2. Developed a landing page for the competition using ES6, CSS.