• Played a vital role in supporting the migration of over 500 services from EBS to Kubernetes, marking a significant shift in our infrastructure that not only saved costs but also paved the way for smoother operations.• Built projects like the Early Error Detector (EED) and Davinci, enhancing SLI/SLO implementation and providing advanced troubleshooting via custom Grafana dashboards which also supported in proactively identify and troubleshoot post-deployment issues.• Spearheaded the development of Notiverse, an innovative notification and ticketing system that enhanced cross-team communication and issue resolution. • Developed automation solutions for service readiness, including readiness checks, PR review workflows, and patch management, significantly reducing operational toil.• Delivered training sessions for SRE Academy, sharing knowledge on SRE best practices and infrastructure reliability.• Provided on-call support, ensuring minimal service downtime and high operational reliability, acted as a keystone for service teams, providing steadfast support in troubleshooting deployment challenges.

• Worked with various languages, frameworks and tools like Python, JavaScript, Docker, Kubernetes, Bash script, GitLab CI/CD.• Communicated and collaborated with multi-disciplinary clients and stakeholders on a daily basis and created step-by-step tutorials for clients on how they can utilize Whitesky Cloud.• Contributed to the documentation of Whitesky Cloud to help developers use the company’s resources in the best way.• Worked with monitoring tools like Checkmk to monitor services and health of Linux and Windows based VMs.• Involved in supporting one of our partners Exalate to refactor their code base and migrate their infrastructure to cloud.• Contributed to several open and closed source projects like MySQL Operator Kubernetes Controller, Whitesky Cloud OpenVPN and Exalate Node Manager.

• Taught the web development track at GOMYCODE to students of different ages, nationalities and backgrounds.• Developed workshops to provide a hands-on experience for students. Moreover, managed one-to-one meetings to find out how much they understood from the concepts they have studied.• Contributed to GOMYCODE learning platform and performed code reviews on all the students’ submissions.

• Developed and shipped highly interactive web applications for clients across the Middle East.• Developed the Front-end view of multiple websites and created an optimization methodology for developers to improve the performance of the developed websites.• Evaluated and tested the code of multiple websites to ensure that they were compatible with different browsers and devices.

• Worked on spreading the knowledge of IBM academic initiatives across Egypt.• Managed the IBM Ambassadors community across Egypt.• Got certified in IBM AI Analyst course and taught the course to Ain-Shams university students.• Developed and tested the Front-end components and API responses of multiple projects like Urban Harmony (MERN), D-NA android and web applications (Java & Spring).• Started Digital - Nation Africa Egypt Competition.1. Collaborated with multi-disciplinary teams of engineers, designers and stakeholders on a daily basis.2. Developed a landing page for the competition using ES6, CSS, React.js3. Mentored the second-place winner team to develop their prototype using IBM’s latest technology.