In charge of client servicing, acting as the main point of contact for vendors and internal/external stakeholders ensuring issue management, quality control and omnichannel goals are communicated and met.Created marketing material including designing brochures, press releases, and other location launch material.Managed and created web and social media content, for clients leveraging their component library and brand guidelines to meet design standards.In charge of optimizing and updating web content and overall user experience to increase traffic and sales on delivery platforms such as UberEats, DoorDash, Grubhub and SkiptheDishes.Coordinated with the delivery platforms’ creative team to produce successful photoshoots, campaigns and production assetsProduced performance reports to track marketing KPIs and financial goals.Conducted market research and generated an analysis model for sales and performance of all store locations to produce data insights for operational strategies and communicated them to the management team.In charge of supporting new store openings through briefing and onboarding for staff at the locations, providing materials and resources leading to successful grand openings of various locations

Developed and maintained responsive web applications using React-native, HTML, CSS, and JavaScript, resulting in an increase in user engagement and profile completion rates.Designed and implemented reusable components, including a dynamic alert system, improving user experience and reducing transactional errors.Collaborated with back-end developers to integrate front-end applications with server-side logic and RESTful APIs.Applied responsive design principles to create interfaces that enhance user accessibility and functionality across devices.Created a toggle feature for portfolio and bio options, utilizing the useState hook for state management and enhancing profile personalization and presentation. Improved user profile customization.

Managed a portfolio of small and medium sized businesses such as NHL, Ghost Kitchens, PBS, Globalhire, Ace Law Group and others.Collaborated with marketing to design & produce graphics using content management systems for various digital & print materials, including brochures, flyers, postcards and social media posts & graphics. Designed digital and direct marketing campaigns as well as created brand identities and strategies that resulted in an increase of ROI for multiple clients.Managed all social media channels increasing the online presence, which led in the development and execution of demand generation campaigns including ads, email and social media.Designed and outlined brand identity, including the logo, typography, color palettes, shapes and social media graphics.