Omar S Email & Phone Number

New York, New York, US

New York, New York, US

• Designed and deployed scalable, highly available, and fault tolerant system on AWS.
• Experience in setting up AWS instances, ssh keys, Load Balancers, S3 buckets and Security groups.
• Migrated internal applications from our datacenter to AWS cloud.
• Setup CI/CD deployments using Jenkins, Nexus and Ansible.
• Worked closely with the development and operations organizations to implement the necessary tools and process to support the automation of builds, deployments, testing and infrastructure
• Hands-on experience in AWS Cloud Services.

• Worked with Comm Desk and NOC Level 1, 2, 3 to troubleshoot customer issues.
• Interacted with other dept such as Lightpath and other technical groups to resolve customer issues.
• Created internal troubleshooting wiki on a Linux server.
• Remote Desktop Clients on a daily basis to implement and support when needed.
• Troubleshooted Windows 7 Issues with customers.
• Citrix Server Application was used to desktop stream the customer’s appliance.

• Administering, installing, configuring and maintaining Linux Servers.
• Installing, upgrading and configuring Redhat using Kickstart Servers and Interactive Installation.
• Responsible for creating and managing user accounts, security rights, disk space and process monitoring in Linux Servers.
• Setup Email, MS office and Antivirus software on PC systems.
• Setup VNC and LogMeIn software to remote control client PC’s and troubleshoot over the phone.
• Provided technical assistance in fielding support calls, emails and ticketing system.