1. Working under the supervision of the Head of the department for producing.2. Supervising students with whatever need they require.3. Giving students additional attention and instruction.4. Designing educational slides for the students to study remotely using AI to enhance and upscale the student's overall experience.5. Supporting the HOD's lessons by reviewing material with students.6. Contributes to lesson plans and class materials.7. Helping the HOD prepare for instruction by preparing materials or setting up equipment for filming or making films.8. Assisting HOD's with recordkeeping, such as calculating grades and tracking attendance and tardiness.

• Communicating with end users/system administrators/solution integrators via phone, email, and/or chat to identify, diagnose, and troubleshoot their needs, as well as set expectations and deliver guidance on resolving the issue.• Applying technical knowledge relevant to the solution using technical documentation to identify appropriate remediation steps, identify escalated urgent situations impacting business priorities, troubleshoot, reproduce customer issues in lab environments, and seek guidance from technical leads and subject matter experts as needed.• Providing technical guidance across teams by identifying areas requiring expertise on different modules of a solution to resolve cases.• Maintaining documentation for all cases including queries, process steps, and resolutions consistent with customer commitments, prescribed protocols, and processes.• Mentor junior support engineers as needed or requested by management.

- Setting design requirements based on information from internal teams and user research.- Identifying new product improvement opportunities.- Analyzing how a new product satisfies market needs and consumer preferences.- Staying up to date on current industry trends and market conditions.- Coordinating with other design team members to ensure consistent and accurate communication.- Modifying and revising existing designs to meet changing customer preferences.- Working closely with product engineers to suggest improvements for products and processes.- Presenting product design ideas to cross-functional teams and senior leadership.- Set design requirements based on briefs from internal teams and external partners- Research materials and techniques- Sketch drafts on paper or digitally (for example, using CAD)-Produce prototypes and test functionality- Improve the design of existing products- Gather feedback from product users

• Working as part of a collaborative, and cross-functional team of designers, product managers and developers to create a doctors appointment app, An E-commerce Gold Selling Website and Dashboard and An Inventory Application for SME’s.

• Provided technical assistance and support to customers via phone, email, and chat, resolving an average of 10-15 technical issues daily.• Diagnosed and resolved hardware and software problems.• Assisted with network connectivity issues, including troubleshooting routers, modems, and wireless connections.• Utilized ticketing system to track customer inquiries and maintain accurate documentation of support activities.• Collaborated with cross-functional teams to escalate complex issues and ensure prompt resolution.• Contributed to the creation of knowledge base articles and FAQs to assist customers with self-help troubleshooting.

- Gathered user requirements in collaboration with product managers and engineers to illustrate design ideas using storyboards, process flows and sitemaps.- Designed graphic user interfaces elements such as menus, tabs, widgets, page navigation buttons, and search fields.- Developed UI mock-ups and prototypes that clearly illustrated how sites function and look like.- Conducted layout adjustments based on user feedback, adhering to style standards on fonts, colors and images.• Utilized Adobe Creative Suite to create and edit graphics and logos for various digital projects, including websites.

• Answered incoming calls from customers with inquiries on product orders.• Assisted various departments in facilitating sales of all products in the company portfolio.• Analysed customer issues and assist in resolving them within the required timeframe.• Coordinated with customers and ensure appropriate questioning to identify issues.• Managed all customer inquiries and summarize them to present to management.• Administered and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe

• Collaborated in a cross-functional team of designers, product managers, and devs working round the clock to build a collaborative tool for remote teams called ZuriChat • Design and deliver wireframes, user stories, user journeys, mockups, and prototypes optimized for a wide range of devices• Identifying and troubleshooting UX problems ( e.g. Responsive Web Design)

• Designed the Crusifix games and lounge to enable easy and fast access to scheduled game time with fellow gamers. Conducted user research, identified key features, and adhered to UI and UX design principles. Resulted in a successful product launch with a user-friendly interface and features.

• Analyze the script in advance of production and consult with department leads. • During shooting, work with the camera assistant to ensure each slate is correct. • Time and record every take. • Make continuity notes regarding wardrobe, hair, makeup, props and the set. • Note the position and movement of main actors. • Ensure that an actor’s eyelines line up, so that once the scene is edited, they appear to be looking at the intended character or object. • Record the type of lens used. • Record the director’s notes. • Note any changes to the script, such as dialogue, which are made by the actors. • Update the shooting script and advise of changes that affect the filming schedule.• Prepare a daily report for the production team at the end of each shooting day. This information includes the number of scenes shot that day and the number of retakes required.

- An intensive end-to-end digital product development Bootcamp powered by Ingressive for Good in collaboration with the Zuri team.- I worked individually and alongside teams on various design-related tasks, mastering design thinking methods and guidelines to deliver usable designs- Working with tools like Figma, Miro, Google Docs, and Whimsical I carried out design mockups, UX research, lo-fi and hi-fi prototype designs, wireframes, userflows, user stories, and also created case studies.- At the end of the learning phase that had over 20,000 learners, Surpassing the cutoff score of 70%, I was among the 2000 learners who progressed into the project phase.- As the UX Design team lead and the Project assistant team lead for my capstone project group where we collaborated to build a veterinary consultation web app (Vetconsult). Read more on Vetconsult Git Repository and hosted link: https://vetconsultweb.netlify.app/

PRE-PRODUCTION• Set up the production company• Manage budgeting• Recruit personnel and services• Schedule shoot dates and locationsPRODUCTION:• Oversee daily production• Communicate with 1st AD and unit production manager• Coordinate equipment rentals• Facilitate last-minute scheduling changes• Act as liaison between crew and ProducersPOST-PRODUCTION:• Communicate with Post-Production Supervisor• Manage budgeting and salary for Editors, Composers, • • Sound Designers, and VFX• Track deadlinesDELIVERY• Create deliverables schedule• Guides delivery of completed components to guarantors,• Create deliverables schedule• Guides delivery of completed components to guarantors, unions, producers, and sales agents

- A product design accelerator program where I was introduced to design thinking, a more user-centered approach to product design.

- Worked with clients to discuss design needs and presented drafts while executing feedback for improvement.- Assisted senior designers with creating wireframes, mock-ups, and prototypes for various web projects to effectively communicate design concepts to stakeholders.- Designed and developed responsive and visually appealing websites that met business and user needs.- Managed multiple design projects and met tight deadlines while maintaining high-quality standards.

- Drafted and proofread marketing, advertising, and website copy that was engaging and successful in conveying brand ideas.- Built positive, productive relationships with clients to maximize revenue opportunities.- Created and published strategic articles, blogs, and newsletters across diverse platforms, enabling follower engagement.- Developed exceptional word economy to create punchy, engaging updates for maximum user interaction.- Used editing software to digitize and import both audio and video footage- Assisted with the artistic input and design for print materials, video content, and social media products.- Assist with the writing and presenting cohesive and persuasive rationales for creative campaign approaches, including page layout, presentation design, icon creation, and photo editing.- Served as an audio and video editor for projects which may include assisting with filming, recording audio, and gathering stock footage.- Edited audios for news, and videos for social media use ranging from YouTube, Instagram, and LinkedIn.- Proficient use of social media tools like Hootsuite, buffer, google trends, analytics, social media insights, and more for strategy.- Discussed SEO needs and optimized strategies for short- and long-term campaigns.

- Provides professional-level support to the assigned organization, assisting with projects, research and analysis, procedural studies, and planning.

• Assisted senior technical support professionals in troubleshooting and resolving customer issues.• Conducted hardware and software installations, upgrades, and maintenance.• Provided guidance to users on software functionality and best practices.• Assisted with testing and evaluating new software and hardware solutions.• Created technical documentation and user guides to aid in issue resolution.