Ombretta Heller Email & Phone Number

Burnaby, British Columbia, Canada

New Westminster, British Columbia, Canada

As Branch Concierge I use my strong interpersonal, organizational, and planning skills to ensure that our members experience an engaging, accurate and efficient delivery of service, all while assuring Branch community engagement needs are met. I demonstrate excellence in member service through solid communication to build rapport with members whilst adhering to our service experience. • I manage the demand pipeline of the Community Showcase and Community Stage to proactively promote and demonstrate our Differentiated Member Experience (DME) to the community.• I identify service needs and orchestrate the connection of members to appropriate Vancity staff and communities so that members' needs are met.• I support the review and due diligence of Community Partnership Plan applications in accordance with Vancity's guiding principles.• Proactively leading the planning of in-branch events, the branch participation in community events, and keep staff and members informed so that our values and commitments to the community are top of mind.I balance the needs of the Branch to cover a variety of roles including Financial Service Representative, Administrative and Office Management duties.

New Westminster, Bc, Canada

Port Coquitlam, Bc

Responsible for all administrative functions, tax preparation, accounts receivable/payable.

Vancouver, Canada Area

Exclusive selling agent for the Carton Caddy in Canada. Online sales representative. Responsible for all administrative duties, customer service, and shipping.

Port Coquitlam, Bc

Provide personal services in senior care, pet care, childcare with a focus on self propelled learning, meal preparation, shopping services, entertainment arrangements, travel arrangements, accounting and bookkeeping services, medication and first aid, landscaping and garden maintenance.

Vancouver, Canada Area

Highly skilled to achieve sales, conversion and other key performance indicators through the effective leadership of my team. Accomplished effective and efficient execution of customer service, company programs, policies and directives. Lead effective store operations, managed expenses and minimized shrinkage. Highly skilled to attract, select, train and retain exceptional talent. Experienced to coach, mentor and develop Associates to deliver excellence in customer service and achieve career objectives.

Vancouver, Canada Area

Front line tickets sales through box office and phone, using Audienceview programming. Opening and closing of box office, maintenance of promotional displays, aiding with general inquiries, and updating social media sites.

Vancouver, Canada Area

Achieve sales, conversion and other key performance indicators through the effective leadership of my teamEnsure effective and efficient execution of customer service, company programs, policies and directivesEnsure effective store operations, manage expenses and minimize shrinkageAttract, select, train and retain exceptional talentCoach, mentor and develop Associates to deliver excellence in customer service and achieve career objectives

Lower Mainland, Bc

As Store Manager I achieved store retail targets by driving sales and delivering the greatest customer service possible to my customers both as an individual and by leading a strong team which I recruited, trained, managed and provided direction and development to. I was results-driven and customer-focused; with strong leadership skills and an impressive track record of sales results. Product purchasing for store both individually and in cooperation with company owner.

Burnaby

As Store Manager I achieved store retail targets by driving sales and delivering the greatest customer service possible to my customers both as an individual and by leading a strong team which I recruited, trained, managed and provided direction and development to. I was results-driven and customer-focused; with strong leadership skills and an impressive track record of sales results