- Developed comprehensive data sets to enhance AI algorithm training, ensuring accuracy and reducing bias.- Designed conversational workflows to improve AI's responsiveness to user interactions.- Validated data relevance and integrity, supporting the refinement of AI interpretative capabilities

- Assisted staff with resolving complex customer issues and implementing targeted solutions.- Cross-trained in multiple departments to process customer service requests via phone support or email support when needed.- Documented customer correspondence in CRM to track requests, problems and solutions.- Properly diagnosed customer needs and proactively educated them about the features and benefits of company products and services- Guided customers through troubleshooting, navigating the company website/mobile app or using the products or service using digital tools

- Properly diagnosed customer needs and proactively educated them about the features and benefits of company products and services,- Recommended metrics and models based on observed trends.

- Developed efficient and timely customer service and demonstrated initiated completion of routine tasks- Utilized knowledge of hygienic procedures regarding preparation of food- Implemented an adequate sense of time management in a fast-paced environment- Demonstrated leadership capabilities by training new hires to verify food serving procedures were understood and followed

- Maintained facilities and premises of school to assure environment was both safe and cleanly- Ensured facilities met a high standard of care and enabled environment to be safe for returning students - Maintained required standards for cleanliness by initiating upkeep- Spearheaded completion of tasks to sustain upkeep of school premises

- Ensured setup of formal events were aesthetically pleasing and cater to specified needs of clients- Created cohesion between seating arrangements and décor - Collaborated with caterers of formal events such as weddings and proms