Helping clients easily trade and transfer funds in and out of Israel, at the lowest cost available.Clients who seek out our services know that we'll take care of all those pesky details and bank requirements so they can focus on what they really want to do with their money. My role is to get to know my clients' stories and guide them every step of the way.

o Managed the accounts of dozens of company’s users simultaneously and identifies upsell opportunities.o Conducted in-depth needs analysis to assure most suited solutions are utilized and constantly improved clients’ experience.o Provided support and guidance using multiple media channels to clients from 140 countries on company’s products, aiding them to navigate through the different features and ways to use company’s products in the most efficient way possible.

Analyzed usage data and applied insights to improve application’s design, users’ engagement, and user experience.

Built training materials for frontal and online classes. In addition, composed and graded course materials, academic papers and exams while cooperating with the course's staff.