Omer Aziz Al Aghbari Email and Phone Number

Appointed as Acting Chief Information Officer (CIO) at YOU Telecom, Provided strategic vision and leadership to executes a strategic IT roadmap aligned with business objectives, driving growth, operational efficiency, and customer-centric innovation. Leveraging transformative technologies like digital BSS, AI, digital omnichannel and cloud computing, contribute in revenue growth and enhances service quality, provide guidance for business processes digitalization to elevates customer experience.

Developed and implemented information security policies and guidelines across YOU Telecom, establishing a robust enterprise-wide program.- Influenced and shaped digital transformation strategy, trusted by executive leadership.- Launched an information security awareness program, boosting organizational security culture by 40%.- Managed IT and network security requirements for 4G transformation, ensuring 100% secure implementation.- Directed program management of Exit transformation, achieving seamless execution of 5 multi-stream projects.- Optimized security operations and Capex for multiple projects, enhancing efficiency by 20%.- Unified IT and network security monitoring and incident response, improving security posture by 25%.- Led the Cyber Security team to achieve 98% of Cyber Defence Operational KPIs, including incident and vulnerability management.- Implemented technical security standards across IT platforms, ensuring 95% compliance.- Developed processes for secure product and service acquisition, enhancing overall security by 20%.- Implemented security solutions and controls, reducing unacceptable security risks by 50%.- Conducted risk assessments, capturing InfoSec risks, and updating the register with R&C team, performing threat and vulnerability assessments.- Executed risk management activities, selecting and implementing controls, and performing cost/benefit analysis with a 15% cost reduction.

Responsible for the implementation of information security policies, procedures, standards andguidelines in all functions at the OPCO level. Implement and maintain the enterprise wideInformation Security Program based on MTN Group Information Security Program and GISStrategy.• participated In Over all digital transformation strategy adoption for IT and NW• Developed MTN Yemen information security strategy .• Developed and Manage the over IT and NW security functions cascaded KPI’s Programs , 2• Program management of multi stream projects security and IT transformation.• Lead the IT service management digital transformation project• Lead the security stream for the Mobile Money security project• Managed and plan security operations and Capex of Muti projects budge Lead the operation management of cyber defence task force including Cyber,Incident response and Intelligence Analysis of cyber threat of current and emergingthreats.• Manage Short term and long term Budget planning and control IT Security budget.• lead the program management on local OPCO level for different projects to achieveMTN Yemen planned Security programs KPI’s based on MTN GIS strategies• Support CIO in Providing short term and long term business plans for security• Lead implementation of processes to ensure development and acquirement ofsecure products and services• Ensuring implementation of needed security solutions/controls to manage non-acceptable security risks• Execute continual improvement plan based on Security maturity model developedby MTN Group• Involvement in MTN group security activities in order to standardize security 3programs and controls across group.• Lead incident response team in the response to critical cyber security incidents

Fulfilling the role of a LISO for MTN Yemen with good understanding of the operations play key rolein MTN Yemen in the understands the importance of securing information and technologyassets, and how to facilitate the implementation of security policies, processes and solutions.• Lead the operation management of cyber defense taskforce including Cyber,Incident response and Intelligence Analysis of cyber threat of current and emergingthreats.• Responsible of cyber project management, execute all planning tasks , supervisingstaff, budget control• Ensure that protection and detection capabilities acquired or developed using MTNGIS security approach and are consistent with organization-level cybersecurityarchitecture.• Manage protective or corrective measures when a cybersecurity incident orvulnerability discovered.• Ensure that plans of actions and milestones or remediation plans are in place forvulnerabilities identified during risk assessments, audits, inspections, etc.• Manage the implementation of information security awareness.• Mange the implementation of information security critical controls.• Mange the implementation of High risk user information security controls

Lead MTN Yemen IT infrastructure operations unite to providing 24 x 7 operation availability,efficiency and support ensured the successful delivery of the IT services and solutions.• Lead creation of sub-divisional strategy in line with overarching divisional goals withemphasis on client experience (internal and external)• Design, plan and operate IT Infrastructure HCI, storage, blades, server, and IPnetwork and security solutions.• Provides strategic leadership and tactical oversight in the management of peopleand operational resources.• Plan and map out the strategy for IT infrastructure, IP Network evolution.• Manage IT infrastructure budget including short/long term forecast, buildingbusiness cases, cost models, managing large-scale projects CAPEX and control ITinfrastructure OPEX.• Holding Service Level Management role, managing agreed SLA’s, maintainingproper record of IT operational processes KPI’s, based on applied group ITILincluding:oo IT Service Support areas of Incident, Problem, Change, ConfigurationManagement and Service Desko IT Service Delivery areas of Service Level, Availability, Capacity, and ITService Continuity Managemento Lead the ITAM team and manage related processes including IT Assetsmanagement ,SAM ,HAM CMDBSuccessfully Implement sophisticated Business Continuity and Disaster Recovery solution withcomplete integration of Microsoft multi-site stretched Cluster with HP storage array-based data replication solution CA (Continuous Access) and HP CLX Project manager and champion of ITSM in a box project, on both sides’ technologyand processes• Reduced the MTTR of IT incident by 30% during 2009.• Managed the Standardization project of designing, implementation MTN IT Datacenter 99.9percentage availability,• Key role in Microsoft Volume License Management for MTN MENA region, Achieved 18% cost reduction

Responsible for new designs, plan and implement new projectes of Data Netwrok and Network Security.Manage opration processes, monitoring, securing and tuning the whole data network infrastructure devices and wireless. Manage and maintain the availability of data network WAN /LAN, 30 + servers and Access control system. Lead the network team operations and activities. Manage the Communicate with governmental and non governmental organizations for IT services and agreements.

Responsible of maintaining the availability of data network WAN/LAN, Administrate multiple servers monitoring, performance tuning and operation, participate in new design extension, H.W and S.W installations. Maintain the VoIP overall the network connections between the HQ and all customers service providers (CSP’s) around the country.

Cisco Network products specialist, Analyzing designing and implementing data network infrastructure and security solutions