Omer Khan Email & Phone Number

Lexington, Massachusetts, United States

Bad Homburg, Frankfurt, De

As System Verification Lead at Fresenius Medical Care, I oversee the development and execution of comprehensive system verification strategies to ensure the highest product quality. Collaborating with cross-functional teams, I drive improvements and ensure that medical devices meet regulatory and performance standards.

Waltham, Massachusetts, Us

As the leader of a team of 12 engineers located in the US, Ukraine and India, I am responsible for leading systems testing and release management, ensuring that new features were rolled out on schedule. In this role, I collaborate closely with Product Owners, Scrum Masters, Operations, Technical Account Managers, Partners (such as Knapp), Site Reliability Engineers (SRE), and Support teams to improve project coordination and execution. I work extensively with Technical Account Managers, Support, and Engineering teams to establish structured deployment windows, which has shifted our release schedules from being erratic to predictable. I also led the development and integration of a system that enabled real-time updates of release notes from Jira to Zendesk. By orchestrating collaboration between leadership and various teams, I helped define and implement process requirements effectively.Noted Accomplishments:• Slashed testing time by 85% by spearheading transition to automated backend API testing using Pytest Framework.• Halved environment setup costs by $2.6M through strategic modifications from static to ephemeral development environments.• Initiated shift-left testing strategy, resulting in 90% decrease in bugs during final release qualification phase.• Pioneered integration of BDD into software development lifecycle, standardizing test coverage and enhancing feature clarity among cross-functional teams.• Increased accuracy by 40% and boosted process time from once week to three times day by integrating JIRA and Zendesk to automate release notes process in collaboration with product owners.• Transformed release processes from unstructured and unpredictable to clear, bi-weekly deployment model, improving stakeholder expectations and operational efficiency.• Advanced professional development through interviewing, hiring, and mentoring of Quality Engineers, strengthening team capabilities and performance.

Santa Clara, California, Us

In my role as Lead Product Owner for HCP Anywhere, I directed the product's strategy and vision. I led a cross-functional team of eight, focusing on enhancing our collaboration and the overall project results. My responsibility included aligning our technical specifications with broader business needs to meet organizational objectives. I worked closely with product management to refine and prioritize our product backlog, making sure to incorporate feedback from stakeholders and customers. Additionally, I frequently collaborated with system architects, developers, and quality engineers on t-shirt sizing sessions to estimate the development effort required for new features.Noted Accomplishments:• Delivered comprehensive knowledge transfer and server readiness training to global technical teams, elevating their operational capabilities.• Articulated complex Disaster Recovery and Business Continuity strategies at Executive Briefing Center summit, influencing senior stakeholders.• Directed technical evaluation of Datatrust SAM, setting stage for potential OEM partnership deliberations.• Successfully executed rigorous three-month Proof of Concept with US Department of Defense, demonstrating product efficacy and operational readiness.• Secured contract worth over $2M US Department of Defense by implementing two-factor authentication and smart card compatibility across different platforms.

Santa Clara, California, Us

As the leader of the Directed Sustaining Team for HCP Anywhere, I facilitated collaboration across various teams including support, development, performance, quality, and automation. This initiative was aimed at enhancing issue resolution and promoting the release of high-quality software. I played a pivotal role in the qualification of the revamped user portal, overseeing its transition from Apache Struts to AngularJS. This included comprehensive testing across a variety of mobile and desktop platforms. Additionally, I led the qualification of key features such as PostgreSQL, Anywhere OS upgrades, and the HCP Anywhere Disaster Recovery functionalities, including AWclone and POD recovery.Noted Accomplishments:• Delivered weeklong technical training session on-site for Global Support engineers.• Reduced deployment times for configurations from one hour to one minute by streamlining snapshot management processes using ESXi.• Championed security testing initiatives, increasing awareness and integrating security assessments into standard qualification protocols.

San Jose, Ca, Us

I was in charge of overseeing the smooth transition of the Pulse Secure division from Juniper Networks, where I promptly set up an engineering datacenter. I configured and managed a 10GbE testing datacenter using ESXi 6.0, which supported the QA and development teams in various crucial activities such as feature qualification, bug verification, customer simulations, proofs of concept, demos, and automation. Additionally, I led initiatives to address security vulnerabilities, enhancing testing protocols for the Pulse Secure Desktop Client. This effort was critical in ensuring secure remote enterprise access for millions of users.Noted Accomplishments:• Spearheaded new feature qualifications and regression tests on macOS, ensuring robust application performance.• Collaborated in leading verification of Pulse Desktop Client on Windows, integrating with Pulse Policy Secure and Pulse Connect Secure product lines.• Streamlined review and prioritization of hundreds of test cases, achieving quality assurance and timely delivery targets.

Sunnyvale, Ca, Us

Round Rock, Texas, Us

• Led the effort to perform Sun Cluster iSCSI testing with Dell EqualLogic storage, which included authoring how-to documents that covered the system setup and configuration in detail• Performed VMware Certifications on Dell Multipathing Extension Module (MEM) against Dell EqualLogic storage to support vSphere 4 and vSphere 5 • Performed VMware Certifications on Dell's vSphere Storage APIs for Storage Awareness (VASA) Provider against Dell EqualLogic storage to support vSphere 4 and vSphere 5• Configured and tested the interoperability of a 6 Node vSphere 5 Cluster with Dell's PS6XXX storage

Round Rock, Texas, Us

• Promoted to Solaris Team Lead• Managing a global team of six engineers located in US and Singapore, working on multiple project streams simultaneously• Acquired excellent oral and written communication skills• Constantly delivering to increasing projects with limited resources by increasing team productivity, which included working as a full-time Senior Systems Integration engineer and a full-time Team lead• Developed a Trigger-Based Qualification methodology, which has driven efficiency and consistency in performing integration testing across the team• Created individual development plans for engineers, to enable career growth and increase team morale and performance• Reviewing and providing final approvals for the technical content of white papers and solutions guides• Interfacing regularly with multiple levels of management, technical support organizations, partners such as Oracle/Sun, Dell, Symantec, Cisco, Emulex, Qlogic, and Brocade• Leading the effort of qualifying Qlogic’s Schultz 8000 Series FCoE CNA with Solaris OS • Fostered a highly collaborative work environment, which enabled better communication and team work• Managing customer escalations, POC, and requests for qualifying customer specific configurations based on its impact on EMC’s bottom line

Round Rock, Texas, Us

• Promoted to Sun Cluster Team Lead• Led the qualification efforts of Sun Cluster 3.2 attached to EMC storage, including EMC Invista• Managed special customer requested configurations, inquiries from the field and led the technical communication with customers and partners• Represented Solaris team at the Test Functionality Review Committee (TFRC); including Veritas and cross-platform virtualization Sub-committees• Configured Business Continuity solutions, such as RecoverPoint• Provided face-to-face tours of EMC ELab to existing and potential customers as well as EMC’s sales team• Mentored junior engineers, analyzed workload, prioritized and assigned goals amongst team members• Interfaced with multiple levels of management, including cross-functional and cross-organizational interaction• Found, reported, tracked, pushed and verified defects found in testing

Round Rock, Texas, Us

• Promoted to Senior Systems Integration Engineer• Developed new and executed existing test plans• Developed and documented best practices on EMC and 3rd party product solutions• Authored and updated white papers and solutions guides• Installed and administered multiple systems/environments• Configured several of EMC or 3rd party vendor products deployed in the test configuration• Captured and analyzed Fibre Channel traces in order to debug issues on the SAN• Responded to customer escalations and drove resolution to complex issues• Responded to Veritas and Sun Cluster related inquiries • Interfaced with Sun and Symantec as the primary interface for ELab Solaris

Round Rock, Texas, Us

• Built a Storage Area Network from the ground up; which included installation, configuration and testing of Sun (Solaris) and Compaq (TRU64) systems with EMC storage arrays• Configured multiple switches in SAN for complete connectivity• Extensive utilization of Navisphere Management Suite to manage, configure, discover and monitor EMC CLARiiON storage systems • Configured Business Continuity solutions such as, MirrorView, PowerPath and SAN Copy• Handled constant release changes for HBA’s, drivers, storage microcode, multipathing, failover and volume management products• Introduced fault insertion, regression testing and heavy load environments• Simulated I/O for raw databases as well as Volume groups, Logical volumes, file systems• Worked regularly with device driver writers for fast code revisions and problem resolution leading to quicker time to market