Olivia Fox Email & Phone Number

• Source candidates through networking, employee referrals, job boards, social media presence/Linkedin, ad searches, career fairs, internet research, and direct contact.
• Partnered with clients to assess staffing needs and fill diverse roles, actively guiding them through the hiring process by reviewing candidate resumes and profiles in real time, and coordinating interview schedules to.
• Developed strong client relationships across diverse sectors, including Finance, SaaS, eCommerce, Retail, Healthcare, Government, Technology, and Startups, to identify staffing needs and deliver tailored recruitment.
• Expertly sourced and placed top-tier talent across HR, G&A, Technology, F&A, Engineers, Product/Project Managers, Marketing, Sales, Operations, and more.
• Assist with the management of client accounts by attending/shadowing meetings, sending correspondence, and/or communicating with clients to resolve any issues
• As the candidate advocate, guide candidates through the recruiting process, including evaluation of skills and expertise, the interview process, and salary negotiation.

• Managed daily operations transaction orders for both new customers and owning existing sales relationships for extensive line in Topicals, Skincare, and Tinctures.
• Managed the company’s eCommerce platform via Shopify, utilizing OMS to oversee daily order processing, and ShipStation for efficient shipping and fulfillment.
• Led the end-to-end development of the company’s website, overseeing the process/design while working with UX/UI designers to ensure a user-friendly interface.
• Implemented SEO strategies to improve website visibility and drive organic traffic growth.
• Utilized Mailchimp to design and execute marking campaigns, driving customer engagement.
• Leveraged data-driven insights through Google Analytics to refine sales strategies to enhance customer engagement and drive revenue growth.

• Managed customer relationships and led a team of five Sales Representatives in northern California, aligning efforts with customer success goals to enhance service delivery and customer satisfaction.
• Monitored customer behavior and buying trends using CRM tools, identifying opportunities for personalized engagement, and developing strategies to improve customer retention.
• Developed and executed customer success plans, including onboarding, training, and ongoing support, ensuring smooth transitions and high product adoption rates for new clients.
• Conducted needs assessments through regular client consultations to understand business objectives and tailor product recommendations that drove customer satisfaction and long-term success.
• Partnered with sales team members and leveraged strong negotiation skills to close complex deals with high-value clients.
• Collaborated with cross-functional teams (sales, marketing, operations) to manage eCommerce product listings and digital campaigns on the retail website, ensuring alignment between product features, promotional.

• Administered compensation, benefits and performance management systems and safety and recreation programs.
• Organized new employee orientation schedules for all new hires.
• Conducted required screenings and pre-employment checks and audited for accuracy issues.
• Created and completed personnel action forms for all hires, terminations, title changes and terminations.
• Ensured compliance with HIPAA and privacy regulations when handling employee records, compensation data, and sensitive personal information during onboarding and payroll.
• Compiled employee records from individual departments to maintain central files.

Ba: Human Development

Aa: Social And Behavioral Sciences, Communications, Human Resources