Omid Barkadehi Email & Phone Number

Chapel Hill, Nc, Us

Morrisville, North Carolina

Morrisville, Nc

Cultivated relationships with prospective students through a variety of touch points including but not limited to telephone calls, video chats and written communications.Positively impacted potential students by guiding them through a process of making a career change, exploring educational options and explaining enrollment procedures.Worked closely with numerous departments to provide a seamless enrollment process resulting in a positive student experience.Supported students enrollment, retention by aiding prospects with their application, securing private student loans and financial aid process, and also consistently maintaining a trusting stable relationship while adhering to compliance guidelines.

Raleigh-Durham, North Carolina Area

Chief Closing Officer recognition for exceeding goals for Hum, Tablets and Insurance per device.Top performer in region for sales dollars per device sold (313 stores)Consistently exceeding goals by connecting with customers and excellent customer servicePerform rate package evaluations and propose solutions that best benefits the customer and company

Developed and trained the sales team to provide a world class in store customer experience Achieved 99% YTD to goal for Burberry Service Excellence Evaluation for 2015, Fashion Valley StoreCoaching sales team by giving “in the moment” feedback after client interactions, reach out to associates to have dialogue about successes and opportunities.Achieved double digit increase with Average Transaction Value (+11.3%) and AUR (+13.4%) over LY being down in traffic double digits (-11.3%) to LYPartnered with Operation Manager to assist in managing Inventory and achieved stores all time best results in shrinkage 0.01%)Highly knowledgeable on company policies and procedures in order to effectively resolve complex matters and create a positive store environmentResponsible for opening and closing store, proficient in POS/hyper-com procedures and cash management

Develop best practices in customer service and foster a culture that builds brand loyalty and drives salesExpert talent management including hiring staff, evaluating performance, and planning work schedulesCoach staff on product knowledge and customer engagement to help achieve overall store earningsMonitor financial performance and innovate ways to increase profitability and exceed goalsIdentify opportunities for improvement in store operations and develop action plansShare knowledge with senior management to provide the voice of customer insight from sales floor

La Jolla, California