Assistant Restaurant Manager
CurrentWorking as an Branch Manager and handling over-all restaurant operations.Worked on Product enhancement, team member training and implementing effective processes to increase operational efficiency.Employed strategies, and CJS Village Market was selected Nairobi's best restaurant on TripAdvisor, boosting business from expats. Similar changes were made to other CJS branch levels.Introduced incentive policy for upselling adds ons, highest priced items to increase sales… Show more Working as an Branch Manager and handling over-all restaurant operations.Worked on Product enhancement, team member training and implementing effective processes to increase operational efficiency.Employed strategies, and CJS Village Market was selected Nairobi's best restaurant on TripAdvisor, boosting business from expats. Similar changes were made to other CJS branch levels.Introduced incentive policy for upselling adds ons, highest priced items to increase sales profitability.Successfully planned and executed high volume operations for Christmas, New Year and Eid, achieving record breaking sales.Introduced Team Member of the Week appreciation for back of the house team members to increase productivity and add motivation.Setting up Call center delivery service sequence, process at the restaurant.Implemented ordering par stock levels for all items to avoid wastage and effective cost control. Show less