• Troubleshooting desktops and laptops and thin client machines.• Inventory Management & keep track of Inventory.• Create User Account for domain.• Resolving network connectivity problems at client/user end.• Handling User’s call, Tickets (ticketing tool) and resolved through telephone conversation or remotely.• Installation & Configuration MS Outlook with Exchange server for mailing.• Handling day to day activity like checking of servers, desktops, laptop are working… Show more • Troubleshooting desktops and laptops and thin client machines.• Inventory Management & keep track of Inventory.• Create User Account for domain.• Resolving network connectivity problems at client/user end.• Handling User’s call, Tickets (ticketing tool) and resolved through telephone conversation or remotely.• Installation & Configuration MS Outlook with Exchange server for mailing.• Handling day to day activity like checking of servers, desktops, laptop are working properly or not.• User basics request like password reset, data transfer from one computer to another computer.• Installing the DRM certificates on Computers, Laptop & Servers from specific user login.• Updating and maintaining OS and software to the latest releases, patches, etc Show less

• Handling and Troubleshooting clients desktop problems like Display problem, Pc not working, keyboard not working.• Troubleshooting & Installing operating system like Windows XP, Windows 7.• Assembling & Disassembling of Computer.• Software Installations like MS-office, Acrobat Reader, Antivirus & so on. • Installation and Configured Printer on user’s Desktop