Motivated and adaptable Entry-Level IT Professional with a passion for learning and a strong foundation in key technical areas. Proficient in troubleshooting hardware and software issues, providing technical support, and implementing solutions to improve system performance. A proactive team player with excellent communication and problem-solving abilities, ready to contribute to the success of dynamic IT projects and initiatives. Key Skills:- Technical Support- Hardware Maintenance- Software Installation and Configuration- Operating Systems (Windows, macOS)- Documentation and Reporting - Troubleshooting Point of Sale (POS) systems- Proficient in providing Desktop support Certifications: Currently pursuing CompTIA A+ to expand my knowledge and contribute even more effectively in the field of IT industry