Olivia Myers

Olivia Myers Email and Phone Number

Customer Success Specialist @ Chatterkick
Mio, MI, US
Olivia Myers's Location
Mio, Michigan, United States, United States
Olivia Myers's Contact Details

Olivia Myers work email

Olivia Myers personal email

n/a
About Olivia Myers

Project management and communications professional specializing in strategic developmentand deployment. As a strong communicator who enjoys working in and leading teams, I value acareer that allows me to cultivate relationships, connect people through stories, andchallenges me intellectually.In my free time, I enjoy spending time with my friends and family, snowshoeing, paddleboarding, hiking with my pets, and experimenting with new recipes in the kitchen.

Olivia Myers's Current Company Details
Chatterkick

Chatterkick

View
Customer Success Specialist
Mio, MI, US
Website:
chatterkick.com
Employees:
23
Olivia Myers Work Experience Details
  • Chatterkick
    Customer Success Specialist
    Chatterkick
    Mio, Mi, Us
  • Chatterkick
    Customer Success Specialist - Operations Growth Lead
    Chatterkick Jun 2021 - Present
    Sioux City, Iowa, Us
    • Account manager for 17 digital and social media client accounts. Oversee preparation ofannual scopes of work, SMART goals, and strategic plan for each client to determinedigital marketing strategies and budgets to achieve client’s business and marketinggoals• Project manage four team members to ensure each client’s scope of work iscompleted in a manner consistent with approved objectives, costs, and schedules• Maintained an annual client retention rate of 96 percent for the last two years throughbetter goal alignment, social platform education, collaboration, and proven ROI• Advise on, develop, and implement new, or adjust existing, team and company-wideworkflows to increase efficiencies and effectiveness in account growth• Provide strategic advice to clients to optimize budgets and understand the benefits andimplications of complex marketing and communications strategies• Coordinate with other client agencies regarding brand alignment and client goals• Lead and assist in preparing communications such as weekly email updates, and monthly,quarterly, and annual reports and make suggestions for change based on analysis foreach client• Research macrotrends and regulations in each client’s respective industry, as well as thedigital media industry, to determine the impact on client goals and objectives and makestrategy suggestions and shifts as needed• Developed and lead two internal committees to promote Chatterkick’s DEI and CorporateSocial Responsibility initiatives. Created committee mission statements, objectives, andannual goals, and recruited coworkers to join
  • Finlandia University
    Director Of Marketing & Communications
    Finlandia University Nov 2019 - May 2021
    Hancock, Mi, Us
    • Develop and manage a comprehensive communications strategy for the university while overseeing a team of two full-time employees and multiple work-study students • Oversee all advertising, media planning, and public relations efforts including the launch of Finlandia’s Rise Together Scholarship in January 2020 that provides free-full tuition• Effectively track and measure the impact of marketing efforts through monitoring and reporting of data, and adjust efforts accordingly• Primary project manager of the website. Responsible for usability, design, content development and management, search engine optimization, accessibility, monitoring latest trends, benchmarking within higher education, and maintaining website metrics and statistics• Responsible for all internal communications including employee and student newsletters• Assist other departments with marketing efforts and needs, including Admissions with its customer relationships management messaging
  • Finlandia University
    Coordinator Of External Relations
    Finlandia University Aug 2018 - Nov 2019
    Hancock, Mi, Us
    • Functioned as the university’s Alumni Director and was responsible for all alumni functions, database maintenance, annual Alumni Engagement survey, and creating and managing events such as Homecoming, the Taste of Success Alumni Speaker Series, and Adulting 101 Workshops• Responsible for the creation and promotion of Finlandia’s annual Giving Tuesday advancement campaign, which raised over $65,500 by more than 100 donors, and Finlandia’s first annual Giving Day which raised $9,750 in 28 hours.• Developed the Alumni Mentor and Alumni Advocates Programs – connecting alumni with prospective students - and managed alumni volunteers• Created the monthly Finlandia Alumni Podcast, Leading the Pride, and Alumni & Friends e- newsletter, growing the e-newsletter list organically by 72 percent in nine months with an average open rate of 38 percent• Created and maintained the Finlandia Alumni Directory Map, a Google Map that has over 11,300 views and over 250 alumni who voluntarily added themselves in six months• Assisted director of Jutila Center in leasing, building management, and overseeing tenant requests• Maintained the Jutila Center and Finnish American Heritage Center room reservation calendar and coordinate all event scheduling and facility rentals
  • Finlandia University
    Marketing Coordinator
    Finlandia University Apr 2018 - Aug 2018
    Hancock, Mi, Us
    • Worked with Marketing Director to update web pages and optimize them for new and incoming students• Collaborated with other departments to ensure messaging and branding was consistent and that their marketing needs were met• Created video and radio advertisements to enhance the university’s brand• Wrote press releases and worked with local media to share relevant stories
  • Centerstone
    Outreach Coordinator - Community Capacity For Prevention & Education Grant
    Centerstone May 2016 - Apr 2018
    Nashville, Tennessee, Us
    The CCPE Grant is a 5 year federal grant project that was awarded to Centerstone of Indiana to avoid a potential HIV outbreak in Monroe County. The target audience is 13-24 year-olds in Monroe County. - Developed and ran all social media campaigns, increasing our reach by 500% within my first two months without spending any money on paid advertising- Worked with manager to create efficient HIV testing events, increasing our capacity from 40 people tested in one week to 150 people tested in three days- Helped manage and train two student interns each semester in how to implement the CTR evidence based practice- Developed all marketing and outreach campaigns and promotional materials needed, including CCPE's logo, on an extremely tight budget- Trained in and implemented three evidence-based practices to teach youth and young adults strong communication skills (Say It Straight), how to enact environmental change (Lead & Seed), and provide free HIV rapid tests following the CTR protocol laid out by the CDC- Networked and collaborated with community stakeholders and organizations in Monroe County to optimize our efforts. Partnerships I've helped establish that allow us to reach our annual goals include Indiana University School of Education, Indiana University Neal Marshall Black Cultural Center, Monroe County Community Foundation, Monroe County Youth Services Bureau, Bloomington After School Network, The Project School and the Girl Scouts of South Central Indiana
  • Indiana University Bloomington
    Multimedia Intern - Office Of The Provost
    Indiana University Bloomington Mar 2015 - May 2016
    Bloomington, Indiana, Us
    - Filmed and edited videos to highlight how the Provost's Bicentennial Strategic Plan is being implemented across the Bloomington campus- Created approximately 40, 1-5 minute long, videos, including 3 of the 5 most watched videos on the IU Bloomington YouTube page to date. - Occasionally wrote stories to accompany videos
  • Humphreys' Outdoor Power
    Public Relations Assistant
    Humphreys' Outdoor Power Jul 2014 - Aug 2014
    - Created a marketing video with Camron Humphreys that is the focal point of the Humphreys' Outdoor Power website- Wrote blog posts- Performed secretarial duties
  • Run-Fast
    Marketing And Communications Intern
    Run-Fast May 2014 - Jul 2014
    - Developed creative content for the promotion of the inaugural City of London Mile held on June 22, 2014- Assisted with the marketing strategy for the event
  • Iusportcom.Com
    Associate Copy Editor
    Iusportcom.Com Sep 2012 - May 2014
    - Assist the copy editor in editing roles- Delegate beat writers and assignments - Produce game stories, opinion pieces, and feature stories on IU varsity sports teams
  • Usa Track & Field
    Business Affairs Intern
    Usa Track & Field May 2013 - Aug 2013
    Indianapolis, In, Us
    - Redesigned several webpages for athlete representatives and committees within the corporation (see link below)- Created educational materials for athlete representatives, including a quarterly newsletter - Assisted elite athletes with VISA applications- Wrote one article on an elite athlete (see link below)
  • Indiana University Athletics
    B1Gstudentu Reporter
    Indiana University Athletics Aug 2012 - May 2013
    -Report for various sports -Work tech crew
  • Fox Sports
    Production Assistant
    Fox Sports Sep 2012 - Sep 2012
    Sydney, Nsw, Au
    - Job shadowed the technical director for FOX NFL Sundays for one day- Performed secretarial duties
  • Wabash Capital, Inc.
    Interim Assistant
    Wabash Capital, Inc. Jun 2012 - Jul 2012
    Terre Haute, In, Us
    Performed administrative duties
  • Depauw University
    Intern At D3Tv
    Depauw University Aug 2011 - May 2012
    Greencastle, In, Us
    - Sports anchor for the weekly program, "The Source"- Created bi-weekly packages that I shot, edited, and wrote solo- Performed tech duties such as operating cameras and audio boards- Helped to link the Greencastle Community with DePauw University

Olivia Myers Skills

Video Editing Broadcast Journalism Facebook Communication Public Speaking Radio Broadcasting Audio Editing Microsoft Office Photoshop Editing Film Camera Skills Camera Journalism Sports Marketing Broadcast Television Final Cut Pro Adobe Audition Social Media Event Planning Blogging Social Networking Writing Public Relations Broadcast Twitter Powerpoint Imovie Press Releases Adobe Premier Pro

Olivia Myers Education Details

  • Goodwin University
    Goodwin University
    Master’S Of Organizational Leadership
  • Indiana University Bloomington
    Indiana University Bloomington
    Public Relations
  • Greencastle High School
    Greencastle High School
    Ged + Academic Honors

Frequently Asked Questions about Olivia Myers

What company does Olivia Myers work for?

Olivia Myers works for Chatterkick

What is Olivia Myers's role at the current company?

Olivia Myers's current role is Customer Success Specialist.

What is Olivia Myers's email address?

Olivia Myers's email address is ol****@****dia.edu

What schools did Olivia Myers attend?

Olivia Myers attended Goodwin University, Indiana University Bloomington, Greencastle High School.

What skills is Olivia Myers known for?

Olivia Myers has skills like Video Editing, Broadcast Journalism, Facebook, Communication, Public Speaking, Radio Broadcasting, Audio Editing, Microsoft Office, Photoshop, Editing, Film, Camera Skills.

Who are Olivia Myers's colleagues?

Olivia Myers's colleagues are Mary Ryan, Ailen Ferro, Mariah Black-Overholt, Courtney Glass, Cody Maymon, Annie Richmond, Kelsey Castille, Mba.

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