With over six years of experience in account management and digital marketing, I am passionate about building long-term relationships with clients and delivering value through innovative and effective strategies. I have successfully managed multiple accounts for healthcare and AI companies, increasing their online presence, engagement, and revenue.As a digital marketing specialist at Genpact, I work with a cross-functional team to create and execute market plans, social media content, and moderating campaigns for various products and services. I also leverage my certification as a social media specialist to optimize the performance and reach of our campaigns across different platforms and channels. My goal is to bridge the gap between sales and customer support, enhance product value and reduce churn, and maintain a high-level view of the support process.