• Develop and manage all the website content and navigation.• Development of standardized content management processes,procedures, and strategies.• Increasing product assortment and selection, assure product information consistency across all B.TECH channels.• Lead the listing of online promotions, campaigns, and projects.• Analyze website traffic and user's engagement metrics, enhance add tocart rates, commit to SEO criteria while creating or editing catalog.• Trained new staff in relevant processes and procedures.• Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.• Developed strategies to increase team productivity and improve customer service levels.• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

• The responsibility of content development, preparation, and editing of contents online for B.TECH e-commerce online marketing business.• Project management along with categories managers, advertising to reach the highest level of implementation and optimization of products content• Validating contents for accuracy and usability using support communications from account managers and certified resources for ensuring adherence to B.TECH business goals.• Solve content production issues creatively and help increase ROI of the business.• Determining the right place for the placement of contents improving target customers approach.• Improving products content scenarios for best marketing strategies.• Reviewing and Analyzing competitor content strategies.• Producing and organizing unique description equipped with best visuals and In-House Videos Reviews.• Assure Content reaches business needs and SEO standards.

. Creating required information for content listing process.. Copyedit and proofread Souq New Listing items from trusted resources.. Reviewing Final Content before publishing.. Applying Website Standards on products content.. Work cooperatively with key team members and other departments.. Assure web-based information is archived for future needs and reference.. Assure Content reaches business needs and SEO standards.

-Handling customers.-Take actions within a call like (sending formal email, writing clear comment about the call).-Following up with the customers till solve their problems.

-Managing place and team work.-Responsible of financial part.-Handling and treating with parents.