Omnia Ashraf Email & Phone Number

- Prepare monthly variable data reports for payroll purposes in addition to all requested occasional reports-Screen resumes, conduct phone & face-to-face interviews for suitable candidates and prepare short-listed candidates and assessments to ensure compliance to the set policies and procedures -Handle Internal & External Recruitment requests for technical & non-tech positions for all industries including Oil & Gas companies (ex. BG – ELNG – Technomare - Ennpi – Rashpetco - . Etc.)-Keep employees records up to date and answer all employees’ questions regarding these matters-Conduct investigations and apply penalties according to the Labor Law.-Coordinate with the medical insurance provider, handle the medical claims process and follow up the refunded & suspended claims.-Create & modify job descriptions after analyzing jobs with concerned managers & employees. -Assist in the tenders & proposals process by surveying market salaries and preparing candidates' resumes.-Ensure continuous update of the recruitment database & maintain a secured filing system for resumes- Prepare all consultants mobilization or termination required documents with clients and with related departments- Prepare a monthly report reflecting the recruitment overall performance and present it to the HR Head- Participate in salary surveys in order to recommend revisions to company compensation and benefits programs ensuring its competitiveness- Suggest benefits’ policies and modifications to ensure that programs are current and competitive- Announce for the performance appraisal runs, consolidate completed forms, and submit to HR Manager- Identify training needs of the employees in collaboration with Senior HR Specialist to fulfil performance gaps based on appraisal outputs- Search and select training providers including identification of course objectives and content- Ensure the processes needed for the QMS are established, implemented & maintained- ISO champion

Cairo - Egypt

• Handle all internal and external recruitment requests including the preparation of recruitment advertisements, contacting online agencies for offers, handling applicants screening process, categorizing and filing the received resumes in the database program.•Send resumes to clients after being reviewed by the Senior HR Specialist.•Follow up the invoices status with clients•Assist in preparing tenders & proposals by surveying market salaries and preparing candidates' resumes.•Conduct employee opinion survey to enhance morale of employees & organize motivation effort. •Collect the employees hiring documents and prepare their employment contracts and forward it to Sr. HR Specialist for review.•Update the Governmental Relations unit with the new hires and exit employees in order to handle labor and social insurance authorities’ requirements.•Assist in the payroll preparation process.•Maintain proper and secure filing of employees’ contracts in alignment with the labor law requirements. •Validate and implement medical insurance plan for all employees to provide a satisfactory medical service and ensure compliance with the set policies and procedures.•Respond to employees inquiries regarding their employment in order to maintain cooperative relationships.•Maintain accurate and up-to-date training records for all staff.•Assist the Senior HR Specialist in the preparation of the periodical report on training activities in order to support HR Manager in decisions making.•Update the database of training companies and institutes for future reference.

Act as a frontline interface with UK customers of Vodafone companies worldwide. Role involves responding to customers over the phone and resolving their billing inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.Duties: • Own and manage the client relationship; resolving calls efficiently and effectively.• Ensure service level agreements are met and maintained.• Work as part of a team to ensure offering world-class Customer Service at all times.• Proactive in regards to the improvement of processes and procedures.• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.• Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. • Meet service level in handling all transactions measured through productivity reports. • Maintain professional work relationships with colleagues, supervisor and manager.

Diploma, Human Resources Management Diploma

-Strategic Management -Recruitment and placement -Training and Development -Compensation and Benefits -Employee and Labor Relations -Labor.

Master Of Business Administration (M.B.A.)

Bachelor'S Degree, International Business Management

Education record