Omnia El Sayed Email & Phone Number

HQ Located

HQ Located

• Responsible for the applications cycle since it is created on the system till it is issued.
• Making quality call to assure the quality of the service and that the customer is fully aware of the products terms and conditions.
• Handling all Sales team inquires and issues with operational department to guarantee a smooth business flow.
• Responsible for the updates of the sales team target achievements and bonus system along with the bank staff incentives plan.
• Updating system with sales structures ex: resignations, new contracts, bank staff data etc.
• Communicating sales structure and allocations with HR department.

HQ Located

Following up on Business Assurance executives in branchesUpdate sales daily submitted business and send it to sales forceDeputing Business Assurance executives in branches while they are off.Updating system with sales structures ex: resignations, new contracts, etc.Prepare reports that helps in quarter presentation for sales force.Provide quality assurance.

Branch Located

Delivering a reliable administrative support and customer service (for bothinternal customers; agents and external customers; clients) and improving the overallcustomer relationship.Acknowledging customers promptly and treating them in a courteous manner.Accurately find out what information, products or services the customer require tomeet his/her need.

6 October (Horizon Building) / Smart Village

Working for 4 years in the only Multinational telecommunication Company inEgyptThis enriched my personal experience with how to be an effective part ofany Multinational Corporate & valuing corporate rules & Codes of Conduct.Supporting technical mobile broadband enquiries as a part of the VodafoneAustralia technical team.Supporting Customer Care Enquiries.

Teaches English language to third primary classes.Handles all the preparations and corrections for assignmentsgiven to the students.Handles all internal conflicts and issues that may rise among thestudents in class.Participated in the corrections of the mid­term and final exams.Creating new simple and enjoyable educational techniques inorder to enhance.