Graduated from Faculty of " Alsun Ain Shams University " with a cumulative rate of appreciation: Very Good.Started my career as a translator, then worked as a customer service representative in various companies with different titles, and now I am a Senior Data Entry Specialist at a CAF office in Italy.During this period, I also gained experience as a freelance talent acquisition specialist and worked as a sales representative at one of the companies.In my profile, you will find all the details in the CV.
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Senior Data Entry SpecialistSmartcaf Jan 2023 - Nov 2024Negotiate with INPS on a weekly basis and presenting arguments and evidence to accept rejected requests.Prepare and present performance reports to senior management, highlighting achievements and areas of improvement.Handle complix data entry tasks and resolve any data-related issues.Monitor the quality of service provided by the team to customers. -
Data Entry SpecialistSmartcaf Sep 2022 - Dec 2023Working with one of govern entity in ITALIA " INPS ", helping customers to complete their requests by analyzing, managing data files, and making necessary corrections and ensuring data integrity.
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Customer Service SpecialistMajorel For Shien.It Sep 2021 - Sep 2022Responsabile for recording product or service failure 09/2021 – 09/2022 complaints and notifing appropriate departments.Finding solutions in the shortest possible time while maintaining customer satisfaction.
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Talent Acquisition SpecialistFreelancer Jan 2022 - May 2022Sourced and screened candidates for customer service agents for many italian projects and worked with hiring managers to coordinate interviews, offers and onboarding.
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Customer Service AdvisorConcentrix For Amazon.It Retail / Amazon.Com Retail Aug 2018 - Aug 2021Resonsabile for assisting customers by answering thier questions, risolving thier issues and providing information about products and services.Finding alternative solutions whenever a request couldn't be honored.Maintaining a positive and friendly attiude with interacting with customers, recording customer interactions and feedback for continuous improvement.
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Document TranslatorAl-Safa For Trading Jun 2018 - Aug 2018Translate written materials from italian/English to Arabic, ensuring the accuracy and maintianing the same meaning.Work with clients or team members to ensure translations meet their requirements, and submit the project within the deadline.
Omnia Magdy Education Details
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Very Good -
Italian Language And Literature
Frequently Asked Questions about Omnia Magdy
What is Omnia Magdy's role at the current company?
Omnia Magdy's current role is Senior Data Entry Specialist.
What schools did Omnia Magdy attend?
Omnia Magdy attended Ain Shams University, Ain Shams University.
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Omnia Magdy
Researcher At The National Genome Project At Egypt Center For Research And Regenerative Medicine (Ecrrm)Egypt -
Omnia Magdy
Sustainability Architect, Leed Coordinator Reeds Consult | Msc, Leed Ap Bd+C, Id+C6th Of October -
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omnia magdy
Recruiter @ Egyptian Saudi Co. For Recruiting To Gulf Region | Recruiting To Gulf RegionAlexandria
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