Omnia Hassan Email and Phone Number
As a Project Manager at Cogya, I lead diverse teams to deliver innovative and impactful projects that enhance the company's online presence and growth. I have over two years of experience in project management and social media, as well as a PMP certification and a Bachelor's Degree in Geography and GIS.My core competencies include project planning and execution, stakeholder engagement, moderating, problem-solving, and presentation skills. I am passionate about creating cohesive personal branding and social media strategies that align with professional goals and reflect the company's values and vision. I also leverage my GIS expertise to provide data-driven insights and solutions for various projects.
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Project ManagerCogya Dec 2023 - PresentMiami, Florida, United States
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Social Media ManagerCogya Dec 2022 - Dec 2023Miami, Florida, United States
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Social Media & Reviews Senior LeadVezeeta Jan 2021 - Nov 2022 -
Customer Care Team LeadVezeeta Jun 2017 - Apr 2021
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Senior Customer Care SpecialistVezeeta Aug 2015 - Jun 2017Heliopolis• 1- the first line of technical support for all issues from Doctors and the application• 2- Respond to doctors requests (Doctors password reset , Record technical issues at doctors application , Manage the solution of issues , Reply back to customers )• 3- Explanation of current features and new features of the product ( software application ) and IT benefits.• 4- Handling all their inquiries and problems ( Marketing , Collection ,Technical and selling problems )• 5- Send to the Manager daily and weekly report of all support issues.
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Inside Engagement SpecialistDrbridge Jun 2014 - Jul 2015Heliopolis• 1-Explanation of current features and new features of the product ( software application ) and IT benefits.• 2-Making sure that the customer (Doctor s ) can use the application by training the through phone calls or Scheduling training visits if it needs . • 3-Convincing the doctors of using the application .• 4-Following up calls to check their inquiries .• 5-Handling all their inquiries and problems ( Marketing , Collection ,Technical and selling problems ) .• 6-Handling unpaid doctors and maintain them .• 7-Completion of online paying process of the customers monthly.• 8-Collect data of customer and update it on our own system.
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Callcenter AgentDrbridge Jul 2013 - Jun 2014Heliopolis1- Inbound call : received calls from patients to book appointments with doctors and received calls from clinics to confirm these appointments .2- Outbound : call the clinics or doctors to book appointments or make the reservation by active schedule and call the patients back to confirm these reservations and send them sms
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CoordinatorA3Dat Gis Aug 2012 - Mar 2016
Omnia Hassan Education Details
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Project Management -
Good
Frequently Asked Questions about Omnia Hassan
What company does Omnia Hassan work for?
Omnia Hassan works for Cogya
What is Omnia Hassan's role at the current company?
Omnia Hassan's current role is Project Manager @ Cogya | Driving Successful Projects.
What schools did Omnia Hassan attend?
Omnia Hassan attended Project Management Institute, Ain Shams University.
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Omnia Hassan
Talent Acquisition [Arabia Holding] Construction - Real Estate ⭐Headhunting🕵️♀️Blue/White-Collars🤝Talent Sourcing 🔎Mass Hiring⭐Hr Recruitment Specialistpersonnel | Hr Diploma Holder |Qesm Helwan -
Omnia Hassan
I Am Excited To Gain Hands-On Experience And Support Hr Teams In Achieving Their Goals.If You’Re Looking For A Dedicated And Proactive Intern With A Keen Interest In Hr, Feel Free To ConnectAlexandria -
Omnia Hassan
Cairo, Egypt
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