Ben Mitchell Email & Phone Number

Leatherhead, Surrey

Telecoms & Networks, Microsoft Teams Rooms MTR, Audio Visual, InTune/MobileIron Mobile Device Management MDM- Apple/Android. Meeting Room Audio Visual/Unified Communications Integration. Condeco Room Booking Systems. Clevertouch Digital Signage.

Bromley, United Kingdom

Managing all forms of communications within SLaM NHS. Maintaining the video conference, audio visual and telecommunications infrastructure of south London's hospitals and clinics. Cisco, Mitel, VOIP, Siemens ISDX, Skype for Business (Lync), Pexip, Crestron, AMX, Extron products all supported as well as observation room AV recording systems and OneLan digital signage solutions.

London, United Kingdom

Visiting blue chip client sites in and around London fixing AV faults in meeting rooms and Auditoriums. Fixing various Crestron, Extron, ClearOne, Soundstructure, Kramer, Polycom and Cisco VC and Exterity and Mediastar IPTV issues onsite. Replacing and re-terminating faulty cables and equipment. Performing preventative maintenance visits. Training for CTS.

Brighton, United Kingdom

Installing and supporting AV/IPT/PBX equipment. TV & Digital signage installations, IPT upgrades and solutions. Data cabling and network installation. IT system support. IOS app development.

Horsham, West Sussex, England

Supported 15 Video-conferencing meeting rooms. Including upgrades and fault fixing. Maintained 200 seat auditorium including upgrades and maintenance to all equipment. Performed meet & greet for visiting clients. Oversaw all day seminars in the auditorium managing multiple input methods to display content. Video recorded seminars using broadcast quality cameras. Created streaming webcasts. Recorded seminars and edited content to create offline presentations that can be viewed on any media… Show more Supported 15 Video-conferencing meeting rooms. Including upgrades and fault fixing. Maintained 200 seat auditorium including upgrades and maintenance to all equipment. Performed meet & greet for visiting clients. Oversaw all day seminars in the auditorium managing multiple input methods to display content. Video recorded seminars using broadcast quality cameras. Created streaming webcasts. Recorded seminars and edited content to create offline presentations that can be viewed on any media device. Maintained existing PBX phone system fixing faults and doing moves and changes. Worked with BT upgrading whole site to new Cisco IPT call manager IPT phone solution. CCM administrator for adding new phones, creating extensions, fixing faults. Booked VC meetings rooms worldwide using BT GVCS online booking system. Liaised with bridges to help troubleshoot VC connections. Installed Scala digital signage displays. Administered all IOS iphones and ipads. Ordered iphones direct from Vodafone using online VGECO portal. Managed mobile faults and issues with sim cards. Created user training material. Mac OSX system support. Managed external contractors issuing permits to work after checking risk assessment management forms and health and safety procedures. Show less

Crawley, West Sussex, England

I was in charge of the main computer centre installing rack mounted hardware. (Compaq, Netapps, Adic) including asset management and software installation and troubleshooting. Performed full data backup and archiving daily of all servers using Veritas Netapps. Experience of virtual server environment using Vmware ESX. Operating systems Redhat Linux and Server 2003.

Hove, East Sussex, England.

Installed and configured Fortinet Unified Threat Management solutions. Passed FCNSA qualification. Installed and configured various HP Compaq rack mounted servers. Setup Microsoft Office Communications server. Setup Blackberry Enterprise server. Implemented Vircom antispam solution. Trained towards Cisco CCNA. Installed MS Server 2003 and Exchange including Active Directory group policies.

Sutton, United Kingdom

I worked as part of a large IT team servicing the HQ in Sutton with over 2000+ employees as well as looking after numerous other sites around the world.My core responsibility was the telecoms infrastructure for the entire company.Started off as systems analyst supporting the journalists and designers on the print side of the business. Moved to sales support systems and business systems. Managed office moves and new site setups. Supported all levels of company from contractors to company… Show more I worked as part of a large IT team servicing the HQ in Sutton with over 2000+ employees as well as looking after numerous other sites around the world.My core responsibility was the telecoms infrastructure for the entire company.Started off as systems analyst supporting the journalists and designers on the print side of the business. Moved to sales support systems and business systems. Managed office moves and new site setups. Supported all levels of company from contractors to company directors Show less

Newhaven, East Sussex, England.

Setup a digital reprographics department from scratch to allow digital output techniques. Sourced and installed high end drum scanners, film outputting devices, PC and Macintosh graphic workstations, Matchprint colour output. Employed and retrained staff from conventional techniques to digital skills required. Liased with customers to help supply data in correct formats ready for print.

Portslade, East Sussex, England

Took digital data in various formats and helped produce complete imposed film ready for print. Also performed standard page makeup and picture retouching.

Shoreham By Sea, West Sussex, England.

Started my own company designing and producing all sorts of printed material from corporate literature to travel brochures. Developed my Apple Macintosh skills and print production techniques. Employed freelance designers for various projects. Performed consultancy for various traditional print firms helping setup digital outputting techniques.

Hove, East Sussex, England

Worked as paste up artist / designer producing camera ready artwork in traditional format (Not digital) Apple Macintosh Systems in infancy and I quickly realised this was going to replace traditional techniques.

Soho, London, England

Learnt conventional paste up techniques to produce artwork ready for print. Created adverts and brochures. Clients included all the top London design agencies including Saatchi & Saatchi and Ogilvy & Mather.

Education record

A level Maths A level Design A level Geography

8 X O Levels, A - C