Shivam Pandey Email & Phone Number

Delhi, India

Gurugram, Haryana, India

New Delhi, Delhi, India

1. Enhanced Google Analytics for Hindustan Times and Livemint, optimizing conversion rates with advanced analytics like funnel and cohort analysis.2. Collaborated for successful site products, leveraging A/B testing and BigQuery for in-depth data analysis.3. Drove traffic growth using predictive analytics models in Google Analytics to forecast user traffic patterns and marketing attribution analysis to optimize strategies.4. Led automation initiatives integrating Google Analytics, BigQuery, and streamlined processes for end-to-end product strategies, refining features with detailed product analytics.

Noida, Uttar Pradesh, India

- Led the Analytics division at Paytm Payments Bank, overseeing Risk Assessment, Business Intelligence, and the overall Risk Analytics Function. Execution and implementation of KYC and KYB Control Testing, collaborating with cross-functional teams in technology, product, and operations to enhance metrics-based control.- Developed advanced Machine Learning models in Python for forecasting bank balances and Wallet activity, as well as for fraud detection, world banking exposure analysis, and reputational risk tracking.- Orchestrated and executed ALCO (Asset Liability Committee), ORMC (Operational Risk Management Committee), and Key Risk Indicator activities, taking proactive control measures and presenting findings to the Chief Risk Officer (CRO) and Chief Executive Officer (CEO).- Conducted comprehensive analysis and monitoring of VaR (Value at Risk), Intraday Liquidity Model, EOD (End-of-Day) limit monitoring, Yield curve, Bank Securities Trackers, Tech Downtime, and conducted Root Cause Analysis. Developed automated data processing modules to streamline risk and treasury operations.- Collaborated with external consultancies to support the formulation of robust Bank AML (Anti-Money Laundering) rules for transaction monitoring and flagging systems.

Noida, Uttar Pradesh, India

- Led the Growth Analytics division at Paytm E-Commerce, driving the creation of GMV (Gross Merchandise Volume), category-wise conversion analysis, ROI/spend analysis, cohort views, and growth insights for the organization.- Conducted in-depth analysis and recommended affiliate-level changes through collaboration with the affiliate team, resulting in significant reduction in spend.- Implemented robust dashboards and user retention strategies for the Growth Team and key members of Paytm, enhancing visibility and facilitating data-driven decision-making.- Pioneered the implementation of an automated process for affiliate and vendor calculations using internal servers, streamlining operations and introducing efficiency across departments. Developed multiple automation tools and macros to support this initiative.- Collaborated closely with the Technology and Product teams to address app and data-related anomalies that impacted user experience (UX) and vertical-based analytical tracking, ensuring a seamless and accurate analytical environment.

Gurgaon, Haryana, India

- Managed and Mentored Analytics Team. Trained Analytics Members on SQL, BigData for multiple projects and tasks. Conducted multi - department level training sessions for enhancement of basic technical skills.- Produced Daily/Weekly Orders and Query Projections. Created and handled Capacity, Manpower Planning for all Operations. - Initiated and Managed different Operational Process backed by Analytical Measures. Created Organization wide Dashboards, Customer Retention and User Growth Analysis.- Worked on Fraud Analysis and Credit, Cost control. Improved UX by driving support metrics.- Made effective insights from big data. Worked on various Merchant and User level Metrics and Analysis.

Gurugram, Haryana, India

- Analytics & Business Intelligence for Operations & Growth.- In-Depth Analysis for operational measures & activities.- Responsible for driving end to end metrics based control. Implementation of KPI dashboards. - Creating & Driving Merchant/Associate level Scorecards based on various metrics.- Driving cost control strategies for operations.

Bachelor Of Business Administration, Business Administration And Management, General

Grade: A

Master Of Business Administration - Mba, Production & Operations Management And Finance

Grade: A

Commerce, Business/Commerce, General, First Division

- Top Scorer in Information Practices, played inter school basketball and won several competitions - Made Contact & Address Management.