Desktop Support Engineer
Ntt Data/Usbank
United States
- Troubleshoot technical issue with corporate personnel such as printing, network connectivity and applications- The setup, configuration, repair, moves/add/changes. And integration of new and existing computing hardware, software, network, telecommunications, and other computer-related technologies and peripherals- Assists other IT members throughout the company on projects and issues- Field support to the end users at office- Providing support to users and being the first point of contact for error reporting throughticket- Addressing and resolving IT incidents/service requests promptly and completely- diagnose, repair, and maintenance hardware and software components to ensure the smooth running of computer systems.- Installation and configuration of computer hardware and software components to ensure usability- Repair or replacing damaged hardware- installation, setup and maintenance of workstations to include workstation hardware components, base operating system, networking, software environments- supporting the information technology Departments with installing, administering and maintaining the infrastructure of clients and networking- wipe or reimage of workstations for proper use- Deployment and migration of files