Responsible for all facets of Facilities and Operations Management. Assists the Contracting Officers on effective planning, managing and monitoring of Workforce Group’s projects. Responsible for developing strong client relationships and delivering a high level of customer satisfaction to meet both profitability and contractual requirements.Develop an enhanced maintenance program to boost reliability, streamline operations, and increase profitability.Inventory all… Show more Responsible for all facets of Facilities and Operations Management. Assists the Contracting Officers on effective planning, managing and monitoring of Workforce Group’s projects. Responsible for developing strong client relationships and delivering a high level of customer satisfaction to meet both profitability and contractual requirements.Develop an enhanced maintenance program to boost reliability, streamline operations, and increase profitability.Inventory all building systems including fire alarm, and access controls, as well as security systems & cameras. Organise and Coordinate all service vendors; Scheduling of all vendors and adding, changing and coordinating all work to be completed. Effectively secure the organisation and its human and material assets, anticipate security risks and adequately mitigate them.Develop processes, systems, policies, and procedures to effectively manage the admin functions.Deliver an efficient and high quality travel, transport and logistics services.Monitor costs and expenses to assist in budget preparation and implementation.Effectively supervise and manage Security, Communication, Logistics, and Customer Service/Front Desk units of the organisation. Show less

Acted as the point of contact among executives, employees, clients and other external partnersManaged information flow in a timely and accurate mannerManaged the CEO’s calendars and set up meetingsMake travel and accommodation arrangementsRack daily expenses and prepare weekly, monthly or quarterly reportsOversee the performance of other clerical staffAct as an office manager by keeping up with office supply inventoryFormat information for internal and external… Show more Acted as the point of contact among executives, employees, clients and other external partnersManaged information flow in a timely and accurate mannerManaged the CEO’s calendars and set up meetingsMake travel and accommodation arrangementsRack daily expenses and prepare weekly, monthly or quarterly reportsOversee the performance of other clerical staffAct as an office manager by keeping up with office supply inventoryFormat information for internal and external communication – memos, emails, presentationTake minutes during meetingsScreen and direct phone calls and distribute correspondenceOrganize and maintain the office filing systemManaged the CEOs social media accountsResolved issues where necessaryProduced reports and presentations Show less

HR Operations such as recruitment and assessment of new hiresOffice administrationAdministrative functionsManage contracts and relations with customers, vendors, partners and other stakeholdersEvaluate risk and lead quality assurance effortsOversee expenses and budgeting to help the organization optimize costs and benefitsMentor and motivate teams to achieve productivity and engagementReport on operational performance and suggest improvementsImplement efficient… Show more HR Operations such as recruitment and assessment of new hiresOffice administrationAdministrative functionsManage contracts and relations with customers, vendors, partners and other stakeholdersEvaluate risk and lead quality assurance effortsOversee expenses and budgeting to help the organization optimize costs and benefitsMentor and motivate teams to achieve productivity and engagementReport on operational performance and suggest improvementsImplement efficient processes and standardsCoordinate customer service operations and find ways to ensure customer retentionEnsure high level of customer experience is maintained among internal and external customers Show less

Obtain client communication brief from business developmentSet up strategy meeting for client's brief and assign roles accordinglyFollow up with each team to ensure that the client's specifications and timelines are adhered to judiciouslyFacilitate social media courses with special interest in Lead generation and LinkedIn Quality control: Cross checking of all creative and copy writing to ensure they are free of grammatical errors and meet the client's expectationsPrepare… Show more Obtain client communication brief from business developmentSet up strategy meeting for client's brief and assign roles accordinglyFollow up with each team to ensure that the client's specifications and timelines are adhered to judiciouslyFacilitate social media courses with special interest in Lead generation and LinkedIn Quality control: Cross checking of all creative and copy writing to ensure they are free of grammatical errors and meet the client's expectationsPrepare client brief with strong attention to detail and proper timeline managementManagement of the team effectively to ensure maximized performance of assigned rolesEnsure project deadlines are met within agreed budgets, while communicating and seeking approval where there is need for any changesIdentify ways to grow client accounts through new business opportunitiesKeep the team and the client up to date with useful knowledge.Maintain accurate records of meetings, decisions and next actions.Work with the finance team or department to manage projects' budgets and bookkeeping. Show less

Partnered with clients to gather specific staffing needs and work together to come up with a recruitment approach and provide feedback on success of search and placements.Managed all relationships within the recruitment cycle to ensure positive experiences and beneficial outcomes for all stakeholders.Organised and facilitated Knowledge Sharing Sessions to aid the development of staff. Provide human resources services such as talent acquisition, staffing, employment… Show more Partnered with clients to gather specific staffing needs and work together to come up with a recruitment approach and provide feedback on success of search and placements.Managed all relationships within the recruitment cycle to ensure positive experiences and beneficial outcomes for all stakeholders.Organised and facilitated Knowledge Sharing Sessions to aid the development of staff. Provide human resources services such as talent acquisition, staffing, employment processing, compensation, training and development, records management.Client Relationship Management.Interviewed HR assistants, Line managers, HR managers and employees to get their insight on the recruitment and selection process of the university and how it affected those in the minority groups such as race, gender, age and disability.Gathered and analysed data collected.Executed end to end search & selection processes to fill vacancies including – initiating the job search (either head-hunting, vacancy advertising and database search activities) developing of JDs, short listing, assessment centres or tests, one to one or panel interviews, client site interviews, recruitment reports where required and induction process Review recruitment policies to ensure best practices.On-boarding of employees.Pre-screen candidates before their interview for suitability and conduct interviews.Coached candidates on Interview skills / Skills testing. Show less