Omolola Oderinde Email & Phone Number

Nigeria

-Monitoring suspicious transactions on all electronic platforms such USSD,ATM,POS& WEB using various fraud solutions.-Investigating all electronic fraud from the time it is reported to conclusion.-Liaising with other banks to salvaged customer’s funds lost through fraudulent activities and business gone bad related.-Receiving fraud related complaints from both customers and other banks.-Monitoring and reporting suspicious transactions in line with Anti-money laundering act.

Nigeria

To respond to enquiries and request from other financial institutions for confirmation of suspicious transactions emanating from the bank's customer. To be the first line responder(s) to suspected fraudulent transactions and salvaged activities. To liaise with customers on suspicious transactions and to effect prompt identification and action on cases of fraud. To protect the bank from being used as a conduit for money laundering activities and to reduce financial losses attributable to fraud.

Victoria Island

Provided full services such as enquiries, problem resolution as to requests emanating from customers. Understood customer's complaints/requests closed at first time resolution and escalate where necessary. Follow up on customers complaints. Handling of card disputes and related faild card transactions, uploading on Arbiter(interswitch portal) and unified Dispute. Management portal

Oko Awo, Victoria Island

Posting of suppliers invoices in the ledger, preparation of payment batches by verifying all vendors invoicesInvolved in cash disbursement and overall management of staff account

Bachelor'S Degree, Accounting

Bachelor'S Degree, Accounting

Activities and Societies: Dancing, travelling