Customer Service Officer
CurrentTo make sure that customers are pleased and have a sterling experience, Day to day working on resolving issues for banking customer, helps customers retrieve and cancel stolen or lost card and provide the customer with a new card, answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards check on the status of customer accounts and track checks and payments ,review and explain account charges assist banking customers who are victims of fraud, theft or identity theft assist with address changes.