Omotola is a skilled and dedicated data and business analyst professional with over four years of experience in various roles such as data analysis, sales, social media, and customer support analytics. She has an unwavering commitment to building effective strategies for B2B sales and supporting business analysis operations to make strategic decisions. Her efforts have helped to establish productive business relationships, resolve complex issues, and win clients' loyalty, which, in turn, has contributed to the portrayal of organisations' policies and decisions to the general public, resulting in outstanding results.Her experience includes compiling, analysing, and reporting sales and customer data, monitoring and analysing competitive activity, customer and market trends, providing actionable insights to guide sales and marketing teams. She is also proficient in providing excellent professional customer service support to service users globally, owning clients' cases until resolution, prospecting sales leads, deriving actionable insights to guide promotions and sales activities, and making a business impact.Omotola is proficient in using several data analytics tools, such as advanced Microsoft Excel, PowerBI, CRM platforms, SQL, and other software applications, to support business development and collaborate cross-team and cross-product in resolving technical issues. She earned her Bachelor's of Arts Degree in Philosophy from Kogi State University, Nigeria, and she is a proud graduate of Dataleum Academy.