Omotoseye Diya

Omotoseye Diya Email and Phone Number

Experienced Virtual Assistant and Customer Service Expert | Alleviating CEOs' Burdens | Driving Productivity and Efficiency | Versatile Instructor in the Virtual Assistant Space | Pioneering the future of Remote Support @ 365moguls
Omotoseye Diya's Location
Nigeria, Nigeria
About Omotoseye Diya

As a highly skilled customer service/contact center specialist and virtual assistant with 5+ years of experience, I excel in providing exceptional support to clients. My expertise in call handling, email, and relationship management makes me a valuable asset to any team. Additionally, I am proficient in Google Workspace, Microsoft Teams, calendar management, travel booking, social media management, customer success/retention, data entry, and research. With a goal-oriented mindset, strong communication skills, and a passion for problem-solving, I am confident I can deliver results and exceed expectations.Key Skills:Call Handling ExpertiseEmail ManagementTeamworkOral and Written CommunicationRelationship ManagementGoogle WorkspaceMicrosoft TeamsCalendar ManagementTravel BookingSocial Media ManagementCustomer Success/RetentionData Entry and ResearchSummary:As a result-driven individual with strong time management and proactivity skills, I am dedicated to providing optimum satisfaction to clients. I am open to opportunities in various sectors, including customer service, sales, marketing, and virtual assistant jobs.

Omotoseye Diya's Current Company Details
365moguls

365Moguls

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Experienced Virtual Assistant and Customer Service Expert | Alleviating CEOs' Burdens | Driving Productivity and Efficiency | Versatile Instructor in the Virtual Assistant Space | Pioneering the future of Remote Support
Omotoseye Diya Work Experience Details
  • 365Moguls
    Virtual Assistant
    365Moguls Jun 2023 - Present
    Effortlessly managing and overseeing operations in customer service, administrative services, and customer support, while also leveraging on-demand skills for effective problem-solving..
  • Itts: International Testing & Training Services
    Remote Proctor/User Accessibility Tester
    Itts: International Testing & Training Services Nov 2022 - Sep 2024
    United Kingdom
    Conducting meticulous tests on cutting-edge educational software, ensuring seamless functionality and flawless user experience. Providing meticulous feedback to optimize performance, implement innovative tools, and rigorously validate their efficacy prior to deployment. Revolutionizing the field, guaranteeing top-tier assessment standards, and driving transformative educational advancements.
  • Digital Witch Support Community
    Virtual Assistant
    Digital Witch Support Community Jun 2022 - Sep 2024
    Lagos, Nigeria
    Seamlessly assisting clients with comprehensive information, harnessing interactive engagement within online communities, and delivering specialized consultation and training sessions with your tech-savvy prowess, elevating customer satisfaction, fostering collaborative networks, and driving transformative growth in the community.
  • Verifyme Nigeria
    Field Specialist
    Verifyme Nigeria Feb 2021 - Jan 2022
    Abeokuta, Ogun, Nigeria
    General background checks on clients KYC processes information ranging from certificates to addresses.
  • Evertop Global Resources And Travelcations
    Marketing Manager
    Evertop Global Resources And Travelcations Dec 2017 - Jan 2021
    Abeokuta, Ogun, Nigeria
    Responsible for spearheading marketing campaigns, leveraging data-driven insights to propel brand proliferation, orchestrating omnichannel engagement, and forging strategic alliances. A vision that revolutionized market share, and bolstered profitability
  • Tech Mahindra Business Process Services
    Customer Care Advisor ( Class/Platinum Agent)
    Tech Mahindra Business Process Services Dec 2016 - Sep 2017
    Abeokuta
    Attending to High Net Individuals, Activation of Post paid lines and payment of general bills for post paid.
  • Tech Mahindra Business Process Services
    Customer Care Advisor (Trade Help Desk)
    Tech Mahindra Business Process Services Apr 2016 - Dec 2016
    Abeokuta
    Handling of Swap issues,ERC deactivation and reactivation, Activation of data for Customers.
  • Tech Mahindra Business Process Services
    Customer Care Advisor (Inbound)
    Tech Mahindra Business Process Services Oct 2014 - Apr 2016
    Abeokuta
    General Call handling ranging from Requests, Enquiries and complaints of customers.Making sure all calls are logged accordingly for Assessment and also resolving all issues at first hand.

Omotoseye Diya Education Details

Frequently Asked Questions about Omotoseye Diya

What company does Omotoseye Diya work for?

Omotoseye Diya works for 365moguls

What is Omotoseye Diya's role at the current company?

Omotoseye Diya's current role is Experienced Virtual Assistant and Customer Service Expert | Alleviating CEOs' Burdens | Driving Productivity and Efficiency | Versatile Instructor in the Virtual Assistant Space | Pioneering the future of Remote Support.

What schools did Omotoseye Diya attend?

Omotoseye Diya attended African Leadership Academy, Federal University Of Agriculture, Abeokuta.

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