Omprakash D Email & Phone Number

Tiruvannamalai, Tn, In

Tiruvannamalai, Tamil Nadu, India

1.Set recovery targets in the hub region and formulate strategies to achieve the same.2. Co-ordinate with the underwriting team and offer insights for fraud mitigation and underwriting policies.3. Take daily updates from the collection personnel in all the offices in his control.4. Manage the re-possession and sale of assets from defaulters.5. Develop collection agency infrastructure all across the Region.6. Oversight of the outsourced recovery functions: Tele-calling agency for soft buckets and field collections agency for the branches7. Oversee and manage the functioning of the recovery executives in the Branches.8. Assist Zonal Recovery Head in developing strategies to limit foreclosures, repossessions, etc.9. Engage in development, implementation, review and monitoring of various collection programs and providing training and coaching to continuously upgrade the competency of the team members across levels Skills: Teamwork · Sales Management · Collection Development

Tiruvannamalai, Tamil Nadu, India

Profitability Management: Managed Mortgage Loan, Group Loan, Business Loan of the branch and generated revenue through new & existing accounts Business Excellence: Directed conceptualization & implementation of competitive business strategies & revenue plans to maintain service level excellence across the branch; implemented measures to improve productivity & efficiency Compliance. Monitoring: Ensured adherence to organizational policies as well as statutory guidelines for due diligence Client Relationship Management: Built & maintained excellent business relationship with new & existing privileged customers; identified customers’ requirement and assisted them through value-added consultative approach Escalation/Issues Management: Coordinated regularly with clients to identify their grievances & resolve the same Business Development: Maximized sales opportunities by proactively creating new opportunities, developing & managing relationships with key HNI clients to develop business Strategic Planning: Steered diverse responsibilities including strategy planning & execution, budgeting & forecasting Leadership: Overcame complex business challenges and took high-stakes decisions using experience-backed judgment, strong work ethics & irreproachable integrity Team Management: Led a team of 18 members (2 in Operation & 16 in Sales) and monitored their performance Audit: Maintained control over audit procedures to ensure compliance with controls and provided corrective action plans to rectify the weakness; generated & shared reports based on the audit reports with management Business Analysis & Intelligence: Mapped & analysed market & competitors’ metrics to develop business plans; generated various branch-level & market-level reports with higher management entailing operations & productivit NPA & Overdue Management: Devised & implemented action plans to manage default customer with focus on minimum NPA; ensured timely collections of overdue

Tiruvannamalai Area, India

⦁ Currently designated as Branch Operation And Credit Appraisal for Tiruvannamalai Regional Office.⦁ Manage clearing services through NACH, ECS, PDC and ash by coordinating with the regional offices.⦁ Ensuring compliance in banking activities viz.NACH Mandates, PDC processing and dishonored cheques.⦁ Responsible for smooth RTGS/NEFT and IMPS operations for customer fund transfers.⦁ Handle field queries / guide field personnel on bank and cash reconciliation requirements for audit purposes.⦁ Managing and performing Lien marking / Recourse loans for cashless disbursement.⦁ Ensuring KYC norms are complied for cashless disbursements done in the core banking system.⦁ Manage EOD closures on a daily basis which includes Disbursements, Collections & reconciling cash balances.

Tiruvannamalai Area, India

Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Handled sales team of 6 Executives under me for sourcing of businessSales developments activity was done on weekly basis for achieving monthly targetsDaily run rate was monitored for each and every executive under me and corrective actions are taken on timely basis.Preparing MIS, Collection reports on daily basis and Weekly review reports.Kept a track on NCD deposit & gold overdue customer