Omprakash Sha Email & Phone Number

Faridabad, Hr, In

Sec 125 Noida

Leading a Team of KAMs and Inside Sales ManagersIn this role, I am responsible for spearheading sales strategies, fostering client relationships, and driving revenue growth. My passion for innovation and excellence continues to fuel my commitment to excel in every aspect of the task Assigned Handling a revenue Base of Over 50 Crores Penetrated over 100 clients in the Span of Less Than a year

Lagos, Lagos State, Nigeria

 Directed a team of 32 members; managed product planning and product marketing  Headed product lifecycle; gathered requirements and prioritized product to meet customer requirements  Defined product vision and liaised with the Engineering Team to deliver winning products Products Managed: Postpaid Plans, Sponsor Data, Bucket Data with APN Other Enterprise Solutions  Introduced customized products in continuous changing environment, combined hands-on approach & strategic thinking  Administered Channel Development, Communications and Media  Formulated regional sales plans and quotas in alignment with business objectives; acquired new customers, as well as worked on up-selling for existing customer  Maximized sales opportunities by proactively acquiring new clients and fostered relationships with existing ones Conducted extensive business research & analysis to understand competitor activities, business expansion opportunities, customers, gaps, market trends and industry standards; identified product feature gaps impacting category performance Drove business growth in terms of value, volume and market share by introducing new marketing ideas and concepts Strategized to strengthen distribution to increase effectiveness, improve service and ensure customer satisfaction Revamped the business model & strategy to build a more responsive & market-driven organization; provided regular forecasts and developed plans/ internal controls/SOPs to take the business to next level Resolved complex business challenges and took high-stakes decisions using experience-backed judgment, strong work ethics & irreproachable integrity  Mentored team members to ensure efficiency in process operations; formulated talent retention and management strategies Headed performance management including staff coaching, recruitment and hosted constructive meetings/trainings

Lagos State, Nigeria

•  Track record of achieving sales target of assigned States and Regions by providing adequate marketing support  Nurtured relationship with the Channel Partners and rendered analytical support to drive quality of Sales in their territory  Formulated Local-Level Sales Scheme to drive acquisition to meet & exceed defined target within the territory  Conducted FOS Level Sales Analysis for the Regional Head to drive sales growth  Tracked Device Level Productivity to achieve momentum and growth  Pivotal in achieving 26% growth across overall region

Owerri, Imo State, Nigeria

• Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for South East Nigeria market to maximise outreach.• Realized greater team efficiency and effectiveness by creating award-winning programmes, strategies, and sales tools from concept to completion.• Leveraged industry trends and competitive analyses to improve customer relationship-building.• Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.• Partnered with sales representatives during customer consultations to build agency and customer relations.• Directed and launched 6 product additions for new market expansion, driving 321 M in incremental sales volume.• Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.• Grew Revenue generating base ( RGB ) by 31% Consumptions by 30% and Data Revenue by 95%

Lagos State, Nigeria

• Thrived in an afast-paced, highly-adept team of Product Manager and product head to develop and prioritize product features and build a product roadmap.• Assessed vendor products and maintained positive vendor relations.• Boosted customer base penetration 23 % in three years by devising creative promotional approaches.• Boosted Data Penetration from 1% to 39 percent by working on single APN solution ( First time in GLobacom )• Spearheaded collaborative efforts between Huawei s and M centric s to bring products to market.• Responsible and headed the initiative of for introducing CBS billing system from Huawei• Defined MIS definition for every KPI like gross adds, net adds, churn, OG revenue , IC revenue right from the Scarth• Responsible for doing complete portfolio rationalization in post paid business• Minimized plans from 360 to mare 23• Today 100 % of the product portfolio postpaid in Globacom was developed by myself and during my period

Delhi, India

Progressed rapidly through successive leadership roles in Bharti Group since 2001. Led a 23-member team and 1,300 channel partners across India, managing P&L, driving strategies for business planning, sales, marketing and UNR (usage & retention), and improving infrastructure, ensuring consistent and scalable performance to gain competitive advantage.· Devised and executed marketing and business development initiatives, resulting in 100% growth in acquisitions over the past 6 months; revenue is up by 13% in mobility and 2% in fixed line• Leveraged performance analytics to make informed decisions on competitive strategy, MOUs, ARPUs, and KPIs among other parameters• Conducted targeted campaigns for 3G, 4G and toll-free services in line with future growth planning· Playing a key role in leading a strategic enterprise project since 2013, based on ARPU levels in fixed-line and mobile, targeting growth of 20% in the former and 25% in the latter• Coordinated with regional teams to achieve 105% of the target for mobility and 101% for fixed-line over 1 year across India· Monitoring state-wise monthly productivity, performance, incentive schemes, commission structures, marketing collateral, budgets and MIS for all market segments

Delhi, India

Led market planning and go-to-market strategies for the retail and enterprise voice and solutions business (fixed line and mobility) across 13 circles in the north and east regions. Managed P&L, handled products and oversaw customisation of schemes and plans.· Achieved margin targets consistently, with growth of 13% in mobility and increase from INR 30 crore to INR 110 crore for solutions in 3 years; doubled the toll-free business over the tenure· Coordinated with the factory and account management teams to determine customer requirements, thus enhancing cross-sales and ensuring optimum penetration of products• Adopted a forward-looking approach which enabled customisation and evolution of new products for customers such as GE, HCL, RBS, and HDFC· Managed sales operations for mobility encompassing Usage & Retention, tariffing, corporate sales agent model as well as 350 channel partners, each with close to 15 personnel· Catered to COIP and COCP segments, involving marketing through road shows and promotions to individuals for the former and direct approach to company coordinators for the latterBuilt a capable team and maintained minimal attrition and maximum productivity through diverse career development and employee engagement initiatives

Delhi, India

· Built business for cutting-edge voice over data solutions with a team of 9 product sales specialists; north and east emerged as the best region across India in terms of sales volumes• Generated order book of INR 103 crore from zero base, with INR 25 crore realisation in the first year and total of INR 72 crore achieved by the end of the tenure• Led compelling marketing strategies and arranged personal meetings to demonstrate value· Handled products – HCC, VOIP, Mobile Enablement, GPRS, ITFS, DTFS and Fixed Line & Mobility, and solutions – AMR VTS, Bulk SMS + Toll Free, International Toll Free and UAN· Enabled creation of apps such as integration of ERP on mobile to facilitate access to backend applications; provided several mobile-enabled solutions for Blackberry and other handsets· Provided intelligent data access and security, video-conferencing and other innovative solutions for all platformsStreamlined operations and instituted measures to improve team productivity, resulting in increased efficiency and reduced costs

Delhi, India

· Led sustainable strategies to maximise revenue from 2,600 large enterprise accounts, ensuring first-time right and optimum alignment to requirements for new products· Achieved excellence in market and tariff planning, merchandising, and Usage & Retention strategies with a 13-member team, which enhanced sales volumes and customer satisfaction• Designed and implemented high-quality processes for toll-free servicesRe-engineered the order-to-cash process, which reduced implementation time from 10· Led sustainable strategies to maximise revenue from 2,600 large enterprise accounts, ensuring first-time right and optimum alignment to requirements for new products· Achieved excellence in market and tariff planning, merchandising, and Usage & Retention strategies with a 13-member team, which enhanced sales volumes and customer satisfaction• Designed and implemented high-quality processes for toll-free services• Re-engineered the order-to-cash process, which reduced implementation time from 10 to 4 days and accelerated completion time for FTTB (fibre to the building) substantially· Played a key role in driving several initiatives in the region:• The first automated pulse portal• Automation of network flow analysis (NFA) for the first time, later replicated across India· Liaised productively with the heads of factories and the COOs and marketing heads of all the circles to enable additional benefits for customers and the company

Delhi, India

Headed a core team of 6 assistant managers and 9 sales officers in the north region, ensuring exemplary execution of network planning and fibre roll-out for leased and fixed lines. Devised and implemented push and pull strategies to drive revenue growth for data products, including marketing campaigns, road shows and retail channel management. Oversaw activities of 240+ personnel.· Generated 30% increase in revenue in 2004 through innovation in acquisition strategies and creation of value addition for data products targeted at small and medium enterprise customers· Maximised competitive advantage by introducing value adds such as Product Audio Bridge, Call Queuing, International Calling Card, DSL, Select Touch, First Preference and personal visits• Achieved the highest CSMM score (quarterly customer surveys) across the organisation· Completed a Six Sigma project on Zero Pulsing DELs, involving identification and reduction of the same, resulting in contribution to revenue· Identified and appointed 8 channel partners for the Bharti Telemedia businessHonours· Received the highest score in the Gallup Satisfaction Survey among managers in North region· Recognised with a certificate of appreciation from the CEO for the Six Sigma initiativeHonoured with 3 certificates of excellence from the CSO over 4 years

Lucknow, Uttar Pradesh, India

Handled pre-paid products across Lucknow, Bara Banki, Faizabad, Rai Bareli and Jagdishpur with a team of 8 assistant managers, 40 sales officers, 15 franchisees and 150 retailers• Achieved 110% of annual targets 2 years in a row· Established centres in 5 cities and expanded the subscriber base by 200%Served on the core team selected by the chairman to launch the country's first mobile PCO brand