Om Prakash Suman Email & Phone Number

I am a dynamic professional with experience in sales, operations, and business development, with a proven track record of delivering results in diverse industries. Over the years, I have gained extensive experience in customer acquisition, B2C sales, standardization, and quality control. My expertise lies in building and cultivating strong relationships with clients and partners, and I pride myself on delivering exceptional customer experiences.I am currently a Senior Operation Executive at Allen Career Institute Pvt Ltd in Kota. My role here involves auditing and maintaining the quality of existing projects, standardizing ongoing projects, and counselling parents about the different programs Allen offers. I am responsible for creating reports and ensuring that all projects adhere to the company's standards.Prior to my current role, I worked as a Senior Executive at HelloWorld Technologies India Pvt Ltd, where I focused on B2C sales and operations. I was instrumental in establishing the company's business in Kota and working with the team and ground-level staff for customer acquisition and conversion. I achieved sales targets and played a key role in ensuring exceptional customer experiences by working on payment collection and reconciliation using ZOHO CRM & Books.I also have experience in business development, having worked with Nestaway Technologies India Pvt Ltd in Kota. I helped the company with business acquisition and expansion and met with prospective clients to pitch the company's business norms, converting potential clients into long-term partners. I conducted market research, understood customer needs and problems, and worked on appropriate solutions.My career started as a Sales Executive at Zolostays.com, where I was responsible for capturing the market for the company's product awareness and boosting sales through various methods such as cold calling, branding, and marketing. I worked with the ground staff for lead conversion and ensured healthy customer experiences by addressing customer complaints and managing the property's operations.In conclusion, my diverse experience has given me a unique perspective on sales, operations, and business development. I am passionate about delivering exceptional customer experiences and building strong relationships with clients and partners. I look forward to connecting with like-minded individuals and organizations on LinkedIn.

Listed skills include Customer Service, Ms Excel, Communication Skills, Sales, and 4 others.