Reported to the CEO:Duties:Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.Identify the protentional sales partners .Develop and maintain contacts with middle east partners.

Reported to the CEO. Duties:Supervise new business plans and ensure effective implementation.Develop and maintain contacts for clients.Administer and develop all weekly reports and the coverage of new businesses.

Reported to Regional Manager and Program managerAchievements:In 2018 the project of Shahba Community Center had more than 42000 of beneficiaries (Refugees and Host Community) in different developmental activities.Provide basic services to over 2,000 IDP families within 3 yearsResponsibilities: •Direct the communication with stakeholders such as funded partner (UNHCR- United Nations High Commissioner for Refugees) and deliver presentations and gains consensus on the project. •Develop action plans in response to beneficiary requests for alterations and shapes up a detailed project plan to monitor and track progress.•Track project performance, specifically to analyze the successful completion of short and long-term goals with ensuring that all phases are delivered on-time, within the scope and within budget•Manage the financial budget for the project and adapt the operational plans to the organization's strategy.•Provide coaching, direction and leadership support to team members in order to achieve partner and organization goals

This was a part-time job and reported to Chairman of the Board of Directors. Achievements: Reorganized charity office administrative procedures which resulted in a 40% increase in overall efficiency.Wrote a training manual successfully in order to help new employees within the administration department and it showed perfect outputs when it used.Responsibilities: •Maintain all office systems in accordance with the prescribed standards in order to ensure smooth functioning at all times.•Communicate with the board, management, staff, volunteers, and beneficiaries to ensure a pleasant work environment

Achievements:Participation with training consultants and experts in training courses for more than 160 trainees in deferent accredited courses by ILLAFTrain, such as Human Resource Management, Conflict Resolution - Dealing with Difficult People, Small enterprises Management, Time Management, Nero Linguistic Programming and Body Language training.

Participation in training more than 580 trainers within the activities of Training & Qualifying Million Syrian Youth Campaign in Balqees Technical and Administrative Development Center with deferent skills, such as: Human Resource Management, H.R. Manager, Small Enterprises Management, Office Management, Effective Communication Skills, Negotiating Skills, Neuro-Linguistic Programming, Campaign Certified Trainer(TOT), Body Language, and Business It. Diploma.

Reported to the CEO.Achievements : The Capacity-Building (Staff Development) department of the centre has trained more than 1200 trainers in 2015.Raising the satisfaction rate of training by 70% during the first half of 2015.Responsibilities: •Analyse the training needs of the organizations through job analysis, career paths and consultation with managers. •Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement.•Identify gaps in training material or content that should be filled to ensure safety and productivity among trainers.•Engaged in the evaluation of organizational performance to ensure that training is meeting business needs and improving performance. •Implement effective and purposeful training methods.

Reported to the HR Manager. Achievements:Wrote staff handbooks, resulting in ease during new staff induction processes. Resolved more than 20 internal extreme conflicts by employing demonstrated expertise in handling interdepartmental problems, and ensuring that they work in tandem with each other. Responsibilities: •Engage in the recruitment and selection process of new employees in the tow business units in the company (Transportation, Construction).•Organize human resources in the projects and supervising the application of the training programs.•Look after the health, safety and welfare of all employees•Advise line managers and other employees on employment law and the employer's own employment policies and procedures