Omran Ismail

Omran Ismail Email and Phone Number

Technical Support consultant II @ Aruba, a Hewlett Packard Enterprise company
santa clara, california, united states
Omran Ismail's Location
Ariana, Tunisia, Tunisia
About Omran Ismail

I'm Omran Ismail, a result-driven technical support analyst aiming to increase network efficiencies through configuring, monitoring, and troubleshooting telecommunications equipment in order to provide the best support and solutions to customers.

Omran Ismail's Current Company Details
Aruba, a Hewlett Packard Enterprise company

Aruba, A Hewlett Packard Enterprise Company

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Technical Support consultant II
santa clara, california, united states
Website:
arubanetworks.com
Employees:
4633
Omran Ismail Work Experience Details
  • Aruba, A Hewlett Packard Enterprise Company
    Wlan Engineer
    Aruba, A Hewlett Packard Enterprise Company Apr 2022 - Present
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  • Sparkle
    Network Technical Analyst
    Sparkle Apr 2019 - Apr 2022
    Tunis Governorate, Tunisia
    -Support on wholesale, retail customers.-MPLS backbone monitoring.-IOS, IOS-XR and Junos-OS (MX960) environnements.-Troubleshooting on BGP, MPLS L3VPN, L2VPN.-Person to person interaction involves troubleshooting, information exchange and help with ticket submission and issues.-Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.-Utilizing Remedy TT management software and other tools, to log and manage trouble tickets.-Manage emails with providers and customers
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  • Virus Communication
    System Administrator
    Virus Communication Sep 2018 - Mar 2019
    Tunisia
    • Architecture documentation • Installation, configuration, Maintenance of IT Equipment • Administration of the network, manage the configuration: TCP/IP, IPV4, DHCP, FTP, … • Maintain the company's operating systems. • Continuous monitoring of the status of services and servers (Zabbix, Veeam One) • Administration of the Zimbra mail server, windows 2016 server and implementation of an active directory
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  • Waycon
    Information Technology Network Technician
    Waycon Mar 2017 - May 2018
    Sousse Governorate, Tunisia
    -Installation of software and operating systems for our customers-Installation of IP surveillance camera-Installation of alarm system-Installation Access control.-Installation, Wiring and IT Park Management-Installation of network equipment (example: Switch, Router)-Installation of video surveillance servers -Computer and Telephone network cabling-Fiber Optic wiring and soldering-Maintenance of Hard and Soft IT equipment
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  • Waycon
    Network Technician
    Waycon Sep 2016 - Oct 2016
    Sousse Governorate, Tunisia
    -Installation of IP surveillance cameras.-Installation Control access.-Installation of network equipment (Switch, Router)-Installation of video surveillance servers-Computer and telephone network wiring
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  • Waycon
    Network Technician
    Waycon Sep 2015 - Oct 2015
    Sousse Governorate, Tunisia
    -Installation of Alarm System -Installation of Camera Server
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  • Tunisie Télécom
    Telecommunications Technician
    Tunisie Télécom Apr 2015 - May 2015
    Sousse Governorate, Tunisia
    -Installation and Configuration of new telephone lines.-Installation of new ADSL lines-Maintenance and Resolution of technical problems (Telephone and ADSL at subscribers.)-Installation of optical fiber lines and optical signal test-Network issues troubleshooting, Optic fiber splicing,-Configuring Cisco backbone routers
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Omran Ismail Education Details

  • Virtual Univesity Of Tunis
    Virtual Univesity Of Tunis
    Information Technology
    View
  • Sectoral Training Center In Electronics Of Sousse
    Sectoral Training Center In Electronics Of Sousse
    Network And System Administration/Administrator
  • Higher Institute Of Applied Sciences And Technology Of Sousse
    Higher Institute Of Applied Sciences And Technology Of Sousse
    Mechatronics
  • Ibn Sina Technical High School
    Ibn Sina Technical High School
    Technique

Frequently Asked Questions about Omran Ismail

What company does Omran Ismail work for?

Omran Ismail works for Aruba, A Hewlett Packard Enterprise Company

What is Omran Ismail's role at the current company?

Omran Ismail's current role is Technical Support consultant II.

What schools did Omran Ismail attend?

Omran Ismail attended Virtual Univesity Of Tunis, Sectoral Training Center In Electronics Of Sousse, Higher Institute Of Applied Sciences And Technology Of Sousse, Ibn Sina Technical High School.

Who are Omran Ismail's colleagues?

Omran Ismail's colleagues are Alvaro Pinto, Magdalena Wyrembak, 王丹阳, Suman Saurav, Shalu Kashyap, Sanh Huynh, Dan Desrosiers.

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