 Managing social media efforts of the company across all platforms  Proposing and implementing social connect solutions for clients/brands  Designing modules for CRM teams and setting up processes from ground up Generating and implementing social, SMS, app based campaign ideas and implementing them, measuring and reporting on ROI Involved in brand pitches and pre-sales solution creation  Helping in designing and finalizing mobile application screens and flowcharts Designing omnichannel solutions for prospects, both generic and custom Tracking transactions data, customer behavior and designing modules to increase engagement between customers and our clients  Formulating and implementing strategies for SMS and digital campaigns to acquire new retail merchants  Co-ordinating with agencies, tracking progress and reports  Creating a digital persona for the brand and maintaining the same across platforms  Initiate digital customer engagement programs and carry out performance reviews  Track and boost app downloads and engagement with low recurrent investment  Launch comprehensive SMS and Email campaigns and measure response rates

Brand building, Marketing Communication, Internet Marketing, Copywriting, Exhibition and Conferences

Advertising, Writing Corporate films, Print ads, Radio spots and Brochures etc.

Web content, Newsletters, Corporate blogging, Team handling,