• Crafting and updating the operational guide in public administration essential for institutional accreditation, ensuring alignment with evolving standards and best practices.• Leading the strategic development and enhancement of administrative frameworks, facilitating smooth project operations and compliance with regulatory requirements.• Providing expert guidance and consultation to internal stakeholders, ensuring comprehensive understanding and implementation of updated administrative protocols.• Collaborating closely with accreditation bodies to maintain compliance and optimize administrative processes, fostering a culture of continual improvement within the organization.

Ministry of Health -General Directorate of Administration of Health Facilities & Environmental • Designed and implemented tailored training programs to enhance the skills and expertise of healthcare staff, aligning them with industry standards.• Developed performance evaluation metrics to assess the impact and effectiveness of training initiatives on employee development.• Collaborated with external partners and industry experts to integrate cutting-edge methodologies into healthcare training programs.• Led a team to ensure compliance with healthcare regulations, maintaining high-quality training standards across facilities.Achievements:· Trained more than 1000 supervisors overseeing men's and women's cleaning operations within the Ministry of Health, in collaboration with the General Authority for Spending Efficiency and Al-Rida Hygiene System.· Conducted training sessions for over 300 cleaning staff specifically catering to the demands of the Hajj seasons.· Successfully orchestrated the complete evacuation of three ministry towers, overseeing the relocation of employees, furniture, and all associated assets over an eight-month period.· Served as the Maintenance Supervisor for the Hajj season of 2022 at Al Wadi Hospital in Makkah, ensuring operational efficiency and facility upkeep during this critical period.

General Directorate of Emergency Disasters and Ambulance Services.. • Oversaw quality assurance measures to ensure high service standards in emergency response.• Ensured compliance with industry regulations and implemented improvements for operational efficiency.• Led training programs for emergency response personnel, enhancing their skills and adherence to quality standards. offerings.• Oversaw quality assurance for high emergency service standards, ensuring compliance and improving operational efficiency. Led training programs to enhance personnel skills and uphold quality standards.Achievements:· Developed key performance indicators (KPIs) tailored to measure and enhance quality standards within emergency services.· Authored a comprehensive practical guide, officially registered on the Ministry of Health website, providing valuable insights and guidelines for emergency service protocols.

General Directorate of Emergency Disasters and Ambulance Services • Monitored and supervised the implementation of emergency response procedures and protocols.• Oversaw the coordination and follow-up of emergency operations for timely and effective responses.• Managed administrative tasks related to tracking and documenting emergency incidents and responses.• Collaborated with relevant departments to streamline communication and optimize emergency response strategies. Achievements:· Successfully reduced employee absence and late arrivals by 70% during my tenure in the Follow-up Department, earning recognition and an award from the General Supervisor of Emergency at the Ministry of Health.· Implemented an efficient electronic system for streamlined exchange and storage of warehouse data, enhancing operational efficiency within the department.

• Overseeing recruitment processes, staff training, and personnel management within the university.• Managing employee relations, performance appraisals, and HR policies and procedures.• Implementing strategies to enhance workplace productivity and employee satisfaction.• Collaborating with various departments to address staffing needs and ensure compliance with regulations.

• Assisted in coordinating and managing graduate studies and scientific research programs within the university.• Supported administrative tasks, including documentation, correspondence, and scheduling related to these programs.• Collaborated with faculty, students, and staff to ensure the smooth operation of research initiatives and academic programs.• Assisted the Vice Rector in various strategic initiatives aimed at enhancing the quality of graduate studies and research endeavors.Achievements:• Led the transition from paper-based administrative communication to an electronic system in collaboration with IT departments, resulting in enhanced efficiency.• Received recognition from the University's president for the successful implementation of the electronic administrative communication system.

• Managed personnel records and documentation for employees.• Assisted in HR functions such as recruitment and personnel file management.• Executed administrative duties supporting the overall operations of the Personnel Department.• Collaborated with team members to ensure efficient personnel management within the hospital.

• Managed recruitment processes, facilitated employee onboarding, and handled various HR-related duties.• Oversaw personnel management activities and maintained meticulous employee records.• Executed administrative responsibilities within the department, encompassing documentation and coordination.• Spearheaded or contributed to employee training initiatives and aided in HR policy implementation.Achievements:· Effectively spearheaded the transition from paper-based administrative communication to an electronic system in collaboration with IT departments, enhancing efficiency.· Facilitated the complete shift from paper-based financial transactions and employee affairs to an electronic platform, optimizing processes and workflows.

• Managed and coordinated outpatient services, ensuring streamlined operations.• Guided patients through appointment scheduling, registrations, and inquiries.• Maintained efficient patient flow and organized operations within the outpatient department.• Executed administrative responsibilities linked to outpatient services to support smooth functioning.

• Assisted in various administrative tasks, gaining hands-on experience in document handling, correspondence, and office organization.• Underwent comprehensive training to acquire proficiency in secretarial responsibilities, including managing communication, appointments, and office protocols.• Provided support across office operations, involving tasks related to scheduling, record-keeping, and workflow management.• Potentially contributed to clerical duties and received training in office protocols and procedural guidelines essential for effective administrative functioning.

• Provided administrative assistance by managing correspondence, handling phone calls, and organizing schedules and appointments for faculty or administrative staff.• Maintained and organized files, documents, and records related to students, faculty, or institute activities. Assisted in data entry and ensuring accuracy in record-keeping systems.• Supported in organizing institute events, workshops, or seminars by assisting with logistics, preparing materials, and communicating event details to participants or attendees.• Helped students with inquiries, directed them to appropriate resources, and assisted in providing necessary information regarding courses, schedules, or administrative procedures.

• Assisted the management team in daily operations, ensuring a smooth workflow among staff members.• Supported the onboarding process for new employees by demonstrating basic tasks and explaining company procedures.• Conducted checks to maintain food quality and cleanliness standards in line with McDonald's guidelines.• Assisted with basic administrative tasks, including inventory management and record-keeping as needed.