Om Sai Kumar Kunala Email and Phone Number
I am Kunala Om Sai Kumar, an analytical professional with extensive experience in manual testing and customer service, seeking placement opportunities as I pursue my Master's in Cloud Computing at the University of East London. With over three years at Amazon, I have honed my skills in functional testing, developing and executing test cases that ensure software quality and compliance with rigorous standards. My role involved close collaboration with development teams to identify and resolve defects, manage testing schedules, and maintain essential documentation through tools like Jira and Confluence. At McDonald’s, where I currently enhance customer experiences, I manage fast-paced service demands, train staff, and uphold stringent company and health standards, significantly improving customer satisfaction and operational efficiency. My technical repertoire includes Python, SQL, Git, and Power BI, complemented by a solid foundation in Agile and Scrum methodologies from my bachelor’s degree in Computer Science and Engineering at the Scient Institute of Technology. Key academic pursuits have covered Cloud Computing, Big Data and Computer Security, equipping me with advanced knowledge and skills applicable to dynamic and technology-driven environments.Eager to leverage my manual testing expertise and robust customer relations skills, I am looking forward to contributing to and growing with future-forward companies in the tech industry
Mcdonald'S
View- Website:
- mcdonalds.com
- Employees:
- 307256
-
Customer Service RepresentativeMcdonald'S Jun 2023 - PresentBirmingham, England, United Kingdom• Deliver exceptional customer service by efficiently handling orders, addressing inquiries, and ensuring a positive dining experience for patrons.• Proficiently operate cash registers and point-of-sale systems, processing transactions accurately and efficiently.• Collaborate with team members to maintain a clean and organized workspace, contributing to a welcoming atmosphere for customers.• Demonstrate strong communication skills by effectively communicating with both customers and colleagues to ensure smooth operations.• Contribute to the overall success of the team by actively participating in training sessions and team meetings.• Handle challenging situations with a calm and professional demeanor, resolving issues to the satisfaction of customers. -
Manual Tester/ Functional TesterAmazon Sep 2019 - May 2023Hyderabad, Telangana, India•Developed and executed detailed test cases to verify the functionality of Amazon’s software applications.•Liaised with development teams to identify and resolve defects, ensuring adherence to 100% quality standards.•Managed testing schedules and documentation, contributing to the timely release of software updates.•Authored JIRA to document and track defects, facilitating efficient bug resolution processes and effective communication across multiple departments.•Collaborated in daily scrum meetings to report on test progress and issues, enhancing team communication and project visibility.
Om Sai Kumar Kunala Education Details
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Cloud Computing -
Scient Institute Of Engineering And Technology68.7
Frequently Asked Questions about Om Sai Kumar Kunala
What company does Om Sai Kumar Kunala work for?
Om Sai Kumar Kunala works for Mcdonald's
What is Om Sai Kumar Kunala's role at the current company?
Om Sai Kumar Kunala's current role is Experienced Engineer | Expert in Testing, Power Bi, Python and AWS | Master's in Cloud Computing at University of East London. Looking for industrial placement..
What schools did Om Sai Kumar Kunala attend?
Om Sai Kumar Kunala attended University Of East London, Scient Institute Of Engineering And Technology, Sri Chaitanya College Of Education.
Who are Om Sai Kumar Kunala's colleagues?
Om Sai Kumar Kunala's colleagues are Patrick Wilkins, Erika Petrole, Eldhose Manoj, Maryam Sumayya Ramadhanisya, Sanjana Korapally, Sharick Nikoll Osorio Pabon, Eduardo Calizaya Morales.
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