Michael Martin Email & Phone Number

Green Cove Springs, FL, US

Jacksonville, Florida, United States

Event IT Services Provider Providing Audio and Video Installation and SupportInstallation of Computer Work Stations for Concerts, Events, and Presentations.Network Installation of Routers, VPN, & Print Management SollutionsTraveling to Events all over the United StattesProject Manager meeting high pressure deadlineswhile remaining within budget

Orange Park, Florida

• Supported to approximately 50 end users, spread out over 12 different companies
• Assisted in the development and execution of marketing strategies and materials
• Composed and revised technical bulletins, brochures, analytical data sheets and other customer-focused documentation as needed to maintain absolute accuracy and effectiveness of information.
• Configured and maintained PBX system, Exchange 2016 and Cloud server
• Installed, monitored and maintained the Cisco VPN system, Firewall and Vlan
• Built and hosted the website Drimaxx.net

Jacksonville, Florida, United States

• Experienced, Commercial/ Residential HVAC Service Tech with Heating and Cooling systems (RTUs 5-30 tons)
• Refrigeration - Walk in & reach in, Coolers & Freezers, RAC refrigeration
• Restaurant - Steamers, warmers Fryers etc.
• Troubleshoot and maintain package units, Air handler, cooling towers control systems, Air Handlers, Boilers & Hot Water Tanks, exhaust systems
• Plan and ensure tasks & schedules for estimated labor hours, complete service reports, following working orders outlined by supervisor, able to work independently or on a team
• Installing Commercial Heating & Air Conditioning equipment, Air Handlers, Boilers & Hot Water Tanks, exhaust system.

Jacksonville, Florida, United States

Extensive Knowledge of vehicle wiringAble to identify electrical circuitsExperience w/ installation of emergency lighting and Equipment Hardware Upgrades (dog cages, push bumpers, command centers)communicated well with others effectivly about progress and issues with installsAble to work on and see small and large projects solo or as part of a teamAlways.

Jacksonville, Florida

• Serviced 500+ annual service contracts for hospitality industry
• Handle 20+ incoming tech-support questions and hardware troubleshooting daily
• Supported Windows, Linux, Aloha, NCR, EDC, MobileBytes, and ECRS
• Installed custom ATM terminals, Bitcoin ATM, PCI Compliant Upgrades & Updates
• Engaged in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
• Updated Tigerpaw CRM, RDP Support, RemoteControl, Rufus Access Point & more

Jacksonville, Florida Area

• Managed 5 Jacksonville audio shops and oversaw 30 employees
• Trained and assisted sales force in design and content of technical marketing literature required to interact with customers.
• Direct selling expertise, 'hunter' mentality. Working
• Addressed all customer inquiries relating to product, product application recommendations and technical usage of products.
• Identified potential opportunities with existing and new customers.
• Resolved technical issues regarding product use with customers

Myrtle Beach SC

• Responsible for managing and growing territory, maximizing
• Create, communicate and inspire a vision for the business to customers and to the team
• Provide sales management with accurate forecasts and reports on sales activities
• Work with senior sales leadership to develop region/area/ country strategy
• Sold, installed and supported Point of Sale systems that ASI offered to hospitality companies
• Supported 178 service contract customers with the average location having 10-12 computers with CC, Printers, and supporting hardware.

Myrtle Beach SC

• Pre-wire/Install homes for home automation, surround sound, security, and home Theater
• Sales and customer support in local office
• Car audio and alarm installation
• In charge of maintaining, securing, and upgrading their Local Area Networks.

Charlotte, North Carolina Area

Editor of V2 Magazine/IT Specialist- Editor of V2 Magazine- In charge of sales, special events, scheduling, and pagination of V2 magazine- IT specialist for AEBN- In charge of maintaining, securing, and upgrading their Local Area Networks

Charlotte, North Carolina Area

- Editor of V2 Magazine- In charge of sales, special events, scheduling, and pagination of V2 magazine

Bachelor Of Science - Bs, Computer And Information Sciences And Support Services, 3.1

Activities and Societies: MathLab Tutoring, Cross Country & Track

Mcse; Mcitp;Dba; Vcp, It Proffesional, 4.0

Microsoft Based Solutions

Diploma, Highschool

Track & Cross Country Team Captain, State Finalist