• Managed daily operations and ensured smooth functioning.• Developed and implemented strategic plans for business growth.• Develop effective hiring strategies as per staffing need including Candidatescreening, and conducting interviews.• Address and resolve employee concerns, conflicts, and grievances in a timelyand fair manner.• Implement performance improvement plans as needed and contribute to talentdevelopment initiatives. • Support career development initiatives and mentorship programs within theorganization.• Oversaw budgeting and cost control measures.• Led and motivated cross-functional teams for project success• Implemented new processes to improve efficiency.• Negotiated contracts with vendors and suppliers.• Conducted performance evaluations for team members.• Maintained strong relationships with clients and stakeholders.

• Maintaining constant communication with Director, staff, and Quality team toensure proper operations of the company.• Develop, implement, and maintain quality assurance protocols in data.• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports andproblem resolution.• Manage data collection for the updating of metrics to achieve productivitytargets, reduce cost per unit, eliminate errors, and deliver excellent leads toclient• Collaborate with senior managers in the development of performance goalsand long-term operational plans• Set strategic goals for operational efficiency and increased productivity.

• Majorly Looking into Hiring & Talen Acquisition Part.• Scheduling interviews, conducting interviews, Salary Discussion, On Boarding,Documentation, Employee background verification. & PIP Discussion etc.• Contribute to corporate strategy in the areas of Digital Marketing, Email Marketing, and Sales to ensure that the company achieves its short and long-termobjectives.• Check Daily reports & on time issues on floor.• Direct and oversee staff to ensure that they are motivated and trained to carryout their responsibilities to the required standard.• Looking for the publisher collaboration & also maintaining a good relationshipwith Partners

• Expert in cleaning and organizing large datasets for accuracy and relevance.• Hands-on experience with Benchmark and Mailjet for bulk email campaigns.• Skillful in mapping and managing delivery files for streamlined communication.• Proficient in creating visually appealing and responsive email templates.• Expertise in discovering and sourcing contacts using tools like LinkedIn,Zoominfo, etc.• Ensure the provision of valid and verified email addresses through effectivevalidation techniques.

• Proficient in utilizing online research tools such as LinkedIn, Zoominfo, andBloomberg.• Adept at generating new leads through strategic outreach via email and phonecalls.