Onalise Rodriguez Email & Phone Number

Arizona, United States

Immunohematology Reference Lab

Tempe, Arizona, United States

- Manage communications between test results from the laboratory to the appropriate client regarding sample issues, unexpected shipments, abnormal test results and test not completed.- Viral Marker and ELISA testing on the Ortho Versia Integrated Processor, running 3-6 assays on an average of 2,500 – 4,500 samples a shift.- Asses, problem solve and resolve issues that involve duplicate, unrequested, mislabeled, or missed testing, as well as machine failures.- Regularly assigned as designee of departments, acting as a leader, prioritizing, and organizing tasks efficiently amongst coworkers to accomplish service goals.- Improve work environment by creating visual aids for better communication and organization to improve workflow between and during each shift.- Perform maintenance on the Ortho Versia Integrated Processor.- Measure and prepare reagents.- Performing Cholesterol, Triglyceride, Ferritin and Total Protein assay testing on the AU680 Chemistry Analyzer.- Perform and review Hemoglobin S screening using the Streck SICKLEDEX Hemoglobin S screening kit.- Visually inspect reagents and supplies for acceptable/unacceptable conditions.

Glendale, Arizona, United States

- Drew blood from patients to collect samples using venipuncture and following aseptic techniques.- Troubleshoot Aurora machines and venipuncture.- Labeled blood vials with donor ID and critical time information.- Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.- Demonstrated leadership by managing employees and productivity on the donation floor as well as training new employees.- Worked successfully with a diverse group of co-workers to accomplish goals and address issues.- Provided excellent service and attention to customers when in person and through phone conversations.- Counseling patients to ease fears, explain procedure and enhance cooperation during blood draws.

Mayville, North Dakota, United States

- Greeted and engaged with customers warmly and generated heavy return business.- Restocked shelves continuously with creative displays, keeping products available, visible, and eye-catching to customers.- Recognized and respected customer’s time constraints and preferences by completing transactions in a timely manner for hurried customers while also taking time to connect with customers.- Monitored work areas for cleanliness and functionality and removed obstacles for safety.- Addressed customer complaints with knowledge and speedy support to maximize satisfaction.- Trained new incoming employees.

Grand Forks, North Dakota, United States

Handled packages, sorted packages and scanned packages.