Ona Obor Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Tech Sales Ascension is an online tech sales course taught directly by top-performing sales reps at public market-leading tech companies like HashiCorp, PagerDuty & MongoDB. I took it upon myself to invest and learn more about what it takes to succeed in tech sales from verified top performers. As a result, over the past month, I have committed my time, energy, and resources to preparing myself for a role as an SDR to hit the ground running fast once in-role.- Attended weekly live Q&As to learn directly from top-performing tech sales professionals- Learned the fundamentals of tech sales development and how to source significant pipeline & ways to best support account executives on a day-to-day basis- Completed mock cold calls, detailed messaging, CRM, and strategic outreach exercises to hone my skills

Toronto, Ontario, Canada

Reporting to the Senior Customer Success Manager, responsibilities included managing a portfolio of 30 export-focused key accounts in the U.S pertaining to order entry, collaborating with Logistics and managing business inquiries.Accomplishments• Provided mission-critical customer support and effective problem solving to key accounts and discovered $100k+ in sales opportunities.• Optimized renewal outcomes by leveraging CRM for precise forecasting, leading to a 20% increase in renewal rates and substantial revenue growth.

Toronto, Ontario, Canada

Responsible for building the marketing structure from the ground up which included developing a marketing plan, branding, developing and executing prospecting and retargeting campaigns.Accomplishments• Exceeded target by 200%, generating 15k in sales in 1 month by executing prospecting campaigns using value selling initiatives, measured through increased website traffic and checkout conversions.• Improved the Shopify website’s conversion rate from 0.8% to 2%. Success was measured through increased customer engagement on the website that translated to an increase in online sales.• Presented analytics to influence the Founder to pivot towards a video marketing strategy resulting in 1000+ followers’ growth and 25% in website visits.

Toronto, Ontario, Canada

Responsible for building new business pipeline of small and mid-size hair professionals through email and social media outreach. Accomplishments• Developed emails to prospective clients aimed at uncovering business initiatives and challenges resulting in 40% pipeline growth and 150 qualified opportunities for the sales team. • Expanded social media channels to 170k organic followers with a solution-selling approach, improving brand visibility and driving increased engagement.

Toronto, Ontario, Canada

Responsible for handling incoming sales inquiries and outbound calls to potential customers to promote internet services.Accomplishments• Consistently exceeded sales targets with warm leads by 150%, generating $20k+ recurring revenue by successfully selling 200+ internet and cable bundles within 6 months.• Achieved a 95% customer survey rating through effective communication and highlighting unique value proposition.

Toronto, Ontario, Canada

Responsible for managing inbound customer calls, maintaining positive customer relationships and contributing to overall customer satisfaction.Accomplishments • Delivered mission-critical customer care, ensuring satisfaction for new and repeat customers, generating $30K in upsell revenue• Achieved a 95% customer survey rating by providing personalized and attentive customer service assistance

Toronto, Canada Area

Responsible for driving revenue growth and establishing strong relationships with customers.Accomplishments• Exceeded monthly sales target by 115% in the initial 3 months, by employing customer-centric sales method and personalized customer engagement.• Promoted to Head Cashier within 8 months by consistently surpassing sales targets. Spearheaded cashier team training on sales effectiveness and exceptional customer success.• Achieved Top 3 salesperson status for consistently meeting sales target.

Ottawa, Canada Area

Responsible for fostering the expansion of store revenue.Accomplishments • Exceeded sales target by 120%, achieving $10k + in sales for new product launch within 2 months through value selling and a customer-centric approach in customer interactions.• Achieved Top 5 sales recognition for providing exceptional customer service and contributing to 20% (approx. 20k) of store revenue within 3 months of joining the team.

Ottawa, Canada Area

Responsible for fostering the growth of store revenue.Accomplishments• Surpassed Unit Per Transaction standard by 15%, through engaging sales strategies and implementing market research and insight to elevate average transaction value and drive revenue.• Achieved 5x Sales Person of the Month recognition.• Achieved Most Consistent Sales Representative status from August 2014 - December 2014

Bachelor Of Arts - Ba, Communication And Media Studies

Relevant Courses: Market Research, Statistics, Advertising, Social Marketing, Writing and Presentation, Digital Media, Event Planning.

Growth Marketing Certificate

Experimental Marketing Customer Psychology Conversion Copywriting Google Analytics Paid advertising - Facebook ads, Google ads Email.