Expanded scope of work that includes Network Development in addition to Strategic Partnerships that expand the complexity and depth of Solera's offering to our health plan client members.

Responsible for building and scaling the network of organizations that deliver preventive services to our health plan client members.

Omada Health is an innovative digital health company that is re-imagining how the world reverses preventable, chronic disease. We're pioneering a new category of medicine, called digital therapeutics, which brings the world's most powerful behavior change therapies to your fingertips. Every online program includes professional health coaching, robust peer support, an engaging and interactive health curriculum, and smart tech to monitor and enhance progress.At Omada, I focus on making sure our health coaching organization scales effectively with our company.

Planned the recruiting, hiring, training, performance management, and quality assurance of Health Coaches for our flagship product, PreventNow.comDeveloped, conducted and contributed to account management for Prevent business clients, enterprise implementation of our product, and the integration user insights for product development.

Designed report to measure team performance and analyzed data to provide departmental direction and individual development Developed team learning initiatives, leading to an 11% increase in department productivity and a 20% increase in measured qualityResearched customer usability of company business model; presented results and recommendations at management conferenceManaged a team of 20 specialists to deliver customer-oriented logistics and supply chain solutions on complex transactions

Built a report to track daily operational errors over time and utilized data insights to implement appropriate training programLed a 60-person downstream warehouse operation completing 10000 customer orders a dayTroubleshot and solved real-time operational challenges while supervising downstream warehouse operationsLed team to develop the new work distribution method used in the small assembly area

Used failure analysis to isolate and implement operational improvements in parcel operations Designed reporting method used to measure and track operational performance and metric complianceDeveloped and implemented new warehouse dashboard to measure and track the performance of departments across the warehouse organization

Managed team of 4 engineers to build and maintain a product performance dashboard for Yahoo's engineering & operations organization. Researched and designed the technical learning program plan for service engineering & operations organization