Ondrea Baker Email & Phone Number

Houston, Texas, United States

Cypress, Texas, United States

Tomball, Tx

-Under contract on 3 properties worth over $685,000 within first 6 months-Generated 95% in sales through effective networking and marketing strategies to grow new business and increase productivity-Developed comprehensive social media marketing campaigns-Maintained connections with clients to encourage repeat business and referrals

Katy, Tx

Provided leadership and supervision to 12 Emergency Telecommunicators in Houston's fastest growing suburb. - Responsible for the budget, program planning and day-to-day operations of the 911 Communications center for the City of Katy. - Recruited, hired and trained top candidates, ensuring compliance with state licensing.- Member of the Operations and Logistics Emergency Management Team for the City of Katy during Hurricane Harvey, oversaw 911 communications and coordinated with other city and county emergency services.

Hendersonville, North Carolina

Senior team leader overseeing 4-6 Emergency Telecommunicators at one of North Carolina's premiere Sheriff's departments.- Oversaw day-to-day shift operations of 911 Telecommunications and new employee training.- Acted as an Emergency Medical Dispatcher providing vital pre-arrival medical instructions .- Served as quality assurance for standard operations and implemented quality improvement procedures.

Hendersonville, Nc

Lead a team of 14 direct care professionals in a 6 bed, special needs group home- Oversaw employee recruitment and training- Developed individualized care plans for independent living - Served as community liaison securing job placement for the residents to reinforce life skills