• Led organizational transformation and strategic growth execution by hiring, training & overseeing Executive & Managerial teams, organization wide.• Created organizational chart & organization wide channels of communication, therein• Created & oversaw learning & development programming in Leadership, Compliance, Payroll, Diversity & Inclusion and Service Standards, organization wide.• Oversaw development of compliance audits, policies, programs & communication in adherence with local laws & regulations. Monitored regulation changes on compliance in accordance with the NYS Department of Labor. Deliverables: 50% increase in compliance improvement, organization wide.• Served as counsel & advisor to the Founder & President of the company.

• Created & oversaw all workforce planning (recruitment strategies for talent acquisition, candidate screening, onboarding, organizational & leadership development.) • Created & implemented talent review, retention & succession planning, organization wide.• Created & implemented employee communication documents: Handbooks, Training Manuals, COVID Manuals and other HR materials, organization wide.• Researched, chose & implemented (first) benefits packages for all employees, organization wide.• Shaped organizational culture by creating company Mission & Core Values (respect, diversity, authenticity, accountability, development, passion, kindness) in alignment with FLHG goals.• Improved company Diversity, Equity & Inclusion goaling by 14%, organization wide.

• Create and execute a comprehensive recruitment, interview, onboarding and training process that exemplifies company vision and culture. • Create, develop and execute all internal Executive, Manager and staff trainings, company-wide.• Build employee training seminars and an independent development plan structure to ensure comprehensive tools, resources and outlined processes towards development, organization-wide. • Build a performance improvement plan to be utilized in supporting staff towards organizational goals.• Create clear descriptions of all Executive, Manager and staff jobs so as to create clarity around day-to-day and growth-related expectations. • Influence and challenge Managers and Executives with respect to people, culture and development.

Developed and directed 1-year strategic, disruptive, brand-sensitive Diversity & Inclusion curriculum re- launch for new hires, mid-management and regular team leadership meetings (100+ employees.)• Directly accountable for the launch, management and ongoing execution of Bloomingdale’s first Employee Resource Group (ERGs - Women, Multicultural, Millennial). o Advise ERGs on building strategies and eliminating roadblocks for success to increase employee engagement and productivity. o Planned and executed Multicultural ERG Leadership Networking event to build cultural competency, recruitment awareness and diversity growth within company base. o Launched and maintained online portal, sharing strategy, news & access to ERG members (100+)• Achieved $2.2 million in corporate donations (LY) by creating strategy, maintaining budgets, directinglogistics, analyzing data and leading regular engagement meetings for 2 national employee-givingcampaigns and over 50 employee activities, nationally.• Manage all aspects of company-wide employee volunteerism programs, including communications,recruitment, resource development, logistics, reporting and statistical analysis.• Create, develop and write all communication content around Diversity & Inclusion mission, values,strategy as well as all content associated with engagement opportunities.

• Creation & implementation of 70 internal events, 6 new programming initiatives and year trajectory of Flagship-wide engagement planning, which led to a 7% increase in Executive Survey results. • Overhaul, creation & implementation of company-utilized recognition events - nominating process, speech editing, production logistics and streamlining of execution. • Created new Flagship messaging via the utilization of diverse communication channels – audio/visual production, push notification development, innovative promotion design creation and process standardization.• Manager lead in recruitment, interviewing and hiring process.• Elevated the relationship between Human Resources and store-family by initiating & conducting deep-dive touchbases, collaboratively redesigning all public spaces and creating transparency-encouraging recruitment/retainment efforts.

• Drove business, brand loyalty and brand recognition in #1 luxury door through product education sell-in and sell-through strategies, merchandising, promotion, strong relationship management, new business development and existing business growth methods.• Directed and executed all recruitment, management, education, partnerships and sales analytics. • Developed, planned and executed strategy for promotional & merchandising programs and all at-counter events, including brand/product launches. • 2014-2015 Deliverables: o Built clientele book by 50% and grew brand business at key retail door in under a year resulting in 21.6% increase in counter sales – the highest percentage-increase within the department. o Outpaced 2014 Fall Bag Event by $4k; outpaced 2015 Spring Bag Event by $8.7k.

• Generated brand awareness including over 800 media placements and 1.3 billion impressions valued at $2.5 million, receiving cover story status on USA Today, Chicago Tribune, Forbes.com, Travel + Leisure and National Geographic Traveler. • Lead successful campaign by focusing on compelling ‘on location’ experience as key consumer acquisition driver. Partnered with senior leadership to identify, analyze, and accelerate strategies for growth.• Ensured companywide compliance of TLC program standards, which increased VIP bookings to $1.2 million, representing 15% increase in revenue as company’s bestselling initiative. • Spearheaded new programs, which were recognized with 2011 Customer Satisfaction Award from Market Metrix, earning Platinum status for creative programming at 2013’s HSMAI Awards.

• Trained and managed Store Associates to achieve sales and profit goals.• Directed high profile, in-store events generating significant brand exposure and media attention. • Launched various revenue channels, which fostered increases in category sales to more than 70% of total company revenue. • Implemented key marketing and promotional initiatives through launching digital and affiliate marketing strategies with QVC, Philosophy and Lush - resulting in over $150k yearly revenue.

*Gathered competitive analysis across key retailer doors (Saks, Bloomingdale’s, Macy’s rankings) to help drive key initiatives for Cosmetic Management and Division Executives. *Increased the sell-through Account Executive door business through on-going support with key analytics.