Establishing and maintaining a strong connection between a government or organization and the people it serves. Utilize administrative, communication, and leadership skills to effectively address the needs and concerns of constituents while fostering positive community relationships. Reports directly to the Housing Director. Directs the coordination, operation, and implementation of the constituent services division. Constituent liaison on behalf of the Housing Director which includes but not limited to providing oral/written reference service and information assistance to the community. Organizing and conducting aggressive outreach campaigns to promote community engagement. Performed site visitations and surveys area of complaint.